Windows 8 BSOD System Service Exception

Anonymous

My computer is just a few weeks old and has been working fine until today. I have gotten the blue screen of death many times today and each time it's said it has something to do with System_Service_Exception. If anyone could help me out, it would be greatly appreciated.

Here are the files I've noticed are needed after looking through the forums a bit:

Minidump files: http://sdrv.ms/WD992o

System File Information: http://sdrv.ms/RakUdp

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152 answers

Anonymous

2013-03-02T18:54:05+00:00

Many thanks to Chinhodado and the poster who narrowed it down to KB2778344 (I can't see who at the moment), .......

Yes, many thanks to those who isolated the problem to KB2778344. Nice work!
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Anonymous

2013-03-02T01:42:26+00:00

Hi Jiří Richtr,

I posted in that thread asking for the minidump files.

Andre has asked for the C:\Windows\memory.dmp file which may help.
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Anonymous

2013-03-01T15:28:57+00:00

I've installed this microcode update (NB with E-350), but BSOD still appears. I had to uninstall KB2778344 again to make my system stable.

See

http://social.technet.microsoft.com/Forums/en/w8itproperf/thread/9389bb69-1d25-45f4-8808-24a87f4f2431?prof=required

for my posts.
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Anonymous

2013-03-01T12:42:56+00:00

It should no longer be necessary to uninstall and hide KB2778344.

There is a now a microcode update for Windows 8 computers that use AMD processors:

http://support.microsoft.com/kb/2818604

So make sure that update, if applicable to your system, is installed.

After KB2818604 is installed restore and install KB2778344 and see if it works.
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Anonymous

2013-03-01T06:47:14+00:00
Many thanks to Chinhodado and the poster who narrowed it down to KB2778344 (I can't see who at the moment), as well as all the other participants. In addition to a couple random times, I received the gift of the BSOD in the middle of compressing my SSD
- twice. Not pleasant. Removing the update fixed it, and though I'm pretty good with computers, I don't know if I would have thought of this - Cheers!
I resist throwing dung on the heap, but there should at least be an official knowledge base response somewhere that says like "hey, there was a security threat so we put out this update, but it may conflict with some 3rd party SW", or some such. I suspect testing was inadequate, and perhaps policies should be revisited. Timeliness vs well-tested often creates compromise.

Power to the People!
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