Windows 8 audio through a hdmi cable doesn't work on desktop

Anonymous
2013-01-14T00:50:07+00:00

im running windows 8 on a desktop that i have plugged into my t.v. i have the video working fine however my sound isnt coming through and i dont have the start option normally with windows 7 and below so i dont know where to find the control panel. Does anyone know how I can get it set up to run it. I have it going to a Panasonic surround system hooked up to my t.v. all through hdmi cables.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-01-14T16:22:22+00:00

Hi James,

Thank you for posting your query on Microsoft Community Forums.

From your issue description, I understand that you are not getting sound when you connect your desktop to TV using HDMI cables.

1.What is the make and model of the computer?

2• Did you try connecting different HDMI port and check if it works?

3• Which application are you using to stream movies on the computer?

HDMI cables do support audio signals, but not all HDMI-enabled video cards support audio. If your HDTV has an audio input, you might be able to connect a separate audio cable from your computer's sound card directly to the TV. Otherwise, you'll need to connect the audio signal to a different output device, such as external computer speakers or your home stereo system. Follow these methods and check if it helps:

Method 1:

**** 

By default Windows does not route sound over the HDMI output. To change this we need to change the settings in control panel.

Note: This will turn off sound from the speakers or normal audio output on the laptop. To get that back you will have to reverse this process.

a) Press Windows key + X

b) Click on "Control Panel"

c) With the Control Panel in "Control Panel Home" view please click on "Hardware and Sound"

d) Where it says "Sound" in green letters there are three options below that are in blue click on "Manage Audio Devices"

e) This will bring up a window labeled "Sound"

f) On the "Playback" tab there is listed the sound options available to you. One should read "Digital Output Device (HDMI)" Click on that.

g) There should now be a check mark on that option, make HDMI sound output as default .

h) The Sound should then play through your HDMI hookups to the TV.

Method 2 :

Update the Sound driver.

Please follow the steps given here.

a) Press Windows key + X key when you are at desktop.

b) Select Device Manager.

c) Double-click Sound driver from the left panel to Update.

d) Right-click the device, and click Update driver Software

e) Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.

Please reboot your computer

Hope it helps. For any further Windows related assistance, feel free to contact us and we will be glad to help

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Anonymous
2015-03-30T16:36:28+00:00

Hi,

Thank you for the reply. Sorry to know that you are unable to see High Definition Audio Device and other options.

  1. Which version of Windows are you using?
  2. What do you see under Sound, Video, and Game controllers?

You can try the above steps by going through the below steps.

Method 1

  1. Press Windows Logo Key+X. Click On Device Manager.
  2. Look for Sound, Video, and Game controllers.
  3. Under it, you will find High Definition Audio Device.
  4. Right click on it, you will see disable option.
  5. Click on disable.
  6. Again right click on High Definition Audio Device to enable it.

Method 2

  1. Press Windows Logo Key+X.  Click on Control Panel.
  2. Click on Hardware and Sound.
  3. Double click on Sound.
  4. Under the Playback tab, you should see your HDMI Device.
  5. Right click on it and select Set as Default Device.
  6. Click Ok.

Hope now you will be able to find those options. If issue persists, do get back to us. We will be happy to assist you.

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  1. Anonymous
    2014-05-17T06:54:10+00:00

    have asus r501jr, win 8, playback devices showing hdmi not plugged in. Upgraded to win 8.1, still same problem. Have managed to resolve via upgrade of intel drivers. Had to upgrade drivers by manually selecting driver using "Let me pick from a list..." option.

    Downloaded latest intel drivers for intel 4600 version 15.33.64.3574. Tried as .exe but incompatibility message when running so downloaded as zip file. Extract files and then go to device manager and update both Intel (R) Display Audio (under Sound, Video and Game Controllers) and Intel (R) HD Graphics 4600 (under Display adapters). The Intel (R) HD Graphics 4600 update fixed the HDMI audio problem for me.

    So for the HD Graphics 4600 update; I right mouse button clicked on Intel(R) HD Graphics 4600, then selected "Update Driver Software...". Selected "Browse My Computer for driver software". Browsed to find folder with extracted drivers and then selected "Let me pick from a list...". I then double clicked on "Intel(R)...10.18.10.3574..." to load the driver.

    To verify I then went to playback devices, the "HDMI not plugged in" had been changed to my tv. I then right mouse button click on my tv and select "Test". Sound came through tv. Then played short video clips to ensure video and audio working, which it did. Then restarted laptop to verify. Then did a jig and had a lie down on the couch.

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  2. Anonymous
    2014-05-06T20:16:34+00:00

    roby1818, after weeks of frustration, your solution finally solved my [non HDMI] desktop to TV sound problem. I have searched the Internet for a solution and you are the first person to suggest a right-click on the playback speaker tab. Thank you very much!

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  3. Anonymous
    2014-05-01T10:17:47+00:00

    I had the same problem, but the solution was a bit different.  I use HDMI to connect my computer to a Samsung television as my only monitor.  To obtain the right resolution on my Samsung TV, I had to adjust the "source name" of my HDMI connection of my television (on the TV remote, choose "menu", scroll down to "Input", select "Edit Name").  The first "name" I chose for my HDMI input was "DVI PC".  This adjusted the resolution of my monitor perfectly, and I assumed I was done.  Unfortunately, this also disabled sound through my HDMI cable.  To fix this, I had to edit the name of my HDMI connection again, to "PC".  After that, everything works perfectly...

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