KB 2670838 - The EVIL UPDATE

Anonymous
2013-03-16T20:00:56+00:00

Microsoft:

Why don't you fix the errors caused by KB 2670838 instead of having my computer re-install it as part of IE 10 without giving me any warning that it was going to do that?

This update has two effects on my system*; 1. For whatever reason, it turns the lower taskbar turquoise, 2. Explorer 9 or 10 and Chrome 25 get a 60 delay in information typed into them with internet speeds reminiscent of dial-up, while Firefox 19 ceases to function at all; The internet becomes essentially non-usable.

I wasted an entire day on this two weeks ago including an hour on the phone with one of your technicians when it was first installed.  He had no idea what the problem was and I eventually gave up and uninstalled it.  My problems ceased immediately upon its removal.

I had to go to an internet forum to learn that many people had these problems and how to set my updates to not automatically be installed.  That proved to be no help as when installing IE10 this EVIL UPDATE (KB 2670838) just re-appeared again with no notice in your description that this might happen.  Now I guess I will never install an update again since you provide no clues as to what it could do.

* My system info:

HP Envy, Windows 7 Home Premium, two screens attached using an HP usb notebook port replicator.  Buy the way, this HP port replicator is a piece of garbage that has to be rebooted (the replicator - not the PC) as it freezes once or twice a day.  But I thinks that's on HP - not you.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-09-08T05:50:12+00:00

    Fact:  My next computer will be a Mac.

    AAAAAAAAAAAAAAAAAA-MEN sister.

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  2. Anonymous
    2014-09-01T19:16:42+00:00

    A year and a half later...

    KB2670838 is a Prerequisite Update for IE11 & IE10. You can't have one without the other.

    IE11 Prerequisites include KB2729094, KB2731771, KB2533623, KB2670838, KB2786081 & KB2834140.

    IE10 Prerequisites include KB2729094, KB2731771, KB2533623, KB2670838 & KB2786081.

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  3. Anonymous
    2014-09-01T16:47:45+00:00

    Following auto install of this pesky update, it removes Internet Explorer completely! I am running IE11 and can only recover IE if I use system restore. I've had to do this multiple times, but hope I've manged to hide it. Each time it has auto installed, I see it update some 40K registry files, unlike any other update.

    If it's so important why doesn't it install without causing malfunctions?

    What's going on?

    Vince

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  4. Anonymous
    2014-06-04T19:52:25+00:00

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  5. Anonymous
    2014-06-02T18:17:26+00:00

    Have a wonderful day!

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