KB 2670838 - The EVIL UPDATE

Anonymous
2013-03-16T20:00:56+00:00

Microsoft:

Why don't you fix the errors caused by KB 2670838 instead of having my computer re-install it as part of IE 10 without giving me any warning that it was going to do that?

This update has two effects on my system*; 1. For whatever reason, it turns the lower taskbar turquoise, 2. Explorer 9 or 10 and Chrome 25 get a 60 delay in information typed into them with internet speeds reminiscent of dial-up, while Firefox 19 ceases to function at all; The internet becomes essentially non-usable.

I wasted an entire day on this two weeks ago including an hour on the phone with one of your technicians when it was first installed.  He had no idea what the problem was and I eventually gave up and uninstalled it.  My problems ceased immediately upon its removal.

I had to go to an internet forum to learn that many people had these problems and how to set my updates to not automatically be installed.  That proved to be no help as when installing IE10 this EVIL UPDATE (KB 2670838) just re-appeared again with no notice in your description that this might happen.  Now I guess I will never install an update again since you provide no clues as to what it could do.

* My system info:

HP Envy, Windows 7 Home Premium, two screens attached using an HP usb notebook port replicator.  Buy the way, this HP port replicator is a piece of garbage that has to be rebooted (the replicator - not the PC) as it freezes once or twice a day.  But I thinks that's on HP - not you.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-02-06T21:23:15+00:00

    If IE11's installed, the installation process "drive-by" installed KB2670838, KB2729094, KB2731771, KB2533623, KB2786081 & KB2834140 - none of which will be listed in Installed Updates.

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  2. Anonymous
    2014-02-06T19:50:24+00:00

    I didn't imply you did. I was trying ot point out that when yo uset Windows Update to 'check and let me choose..." one will be able to pass throug this KB2670838.

    So, I uninstalled this KB. Then my system came down to IE 8.

    Download IE 9 and then went straight to IE 11. Guess what... it's in the picture. So after all, KB2670388 is NOT a prerequisite to IE 11. See... fact!

    Regards to you all.

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  4. Anonymous
    2014-02-06T18:33:20+00:00

    Obviously not the computers of these users are buggy, but the update has some severe problems with certain hardware/drivers/whatever constellations that Microsoft should investigate and fix. Or do you really know what causes these problems? As long as this is not clear, it sounds kind of arrogant to state that it's the users fault (or their computers') :(

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  5. Anonymous
    2014-02-06T17:47:22+00:00

    Seeing as how (tens of? hundreds of?) millions of Win7 users have successfully installed IE10 & IE11, is the update buggy or are the computers which cannot install IE10 and/or IE11 buggy?

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