KB 2670838 - The EVIL UPDATE

Anonymous
2013-03-16T20:00:56+00:00

Microsoft:

Why don't you fix the errors caused by KB 2670838 instead of having my computer re-install it as part of IE 10 without giving me any warning that it was going to do that?

This update has two effects on my system*; 1. For whatever reason, it turns the lower taskbar turquoise, 2. Explorer 9 or 10 and Chrome 25 get a 60 delay in information typed into them with internet speeds reminiscent of dial-up, while Firefox 19 ceases to function at all; The internet becomes essentially non-usable.

I wasted an entire day on this two weeks ago including an hour on the phone with one of your technicians when it was first installed.  He had no idea what the problem was and I eventually gave up and uninstalled it.  My problems ceased immediately upon its removal.

I had to go to an internet forum to learn that many people had these problems and how to set my updates to not automatically be installed.  That proved to be no help as when installing IE10 this EVIL UPDATE (KB 2670838) just re-appeared again with no notice in your description that this might happen.  Now I guess I will never install an update again since you provide no clues as to what it could do.

* My system info:

HP Envy, Windows 7 Home Premium, two screens attached using an HP usb notebook port replicator.  Buy the way, this HP port replicator is a piece of garbage that has to be rebooted (the replicator - not the PC) as it freezes once or twice a day.  But I thinks that's on HP - not you.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-02-06T17:25:55+00:00

    So how are users supposed to use IE10 or 11 if Microsoft denies to fix this buggy update? I do not understand why Microsoft does not react. Okay, they probably want to sell Win8 instead, but we still expect Win7 to be properly supported :(

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  2. Anonymous
    2014-02-06T17:19:57+00:00

    this update IS pushed via Automatic Updates. That's why I let : 'Check for updates but...' option. Fact: I have IE 11 and this update is installed and not removed. Fact: just uninstall this update after moving to IE 11.

    I never said that KB2670838 isn't pushed via AU.

    These days, KB2670838 (as well as a few other Prerequisite updates) is "drive-by" installed in the background when you install IE11 (or IE10).

    If KB2670838 is listed in Installed Updates on your computer and you uninstall it (or any other Prerequisite update), IE11 should be removed, too.  [Ditto for IE10.]

    IE11 Prerequisites include KB2729094, KB2731771, KB2533623, KB2670838, KB2786081 & KB2834140.

    IE10 Prerequisites include KB2731771, KB2533623, KB2670838, KB2786081 & KB2834140.

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  3. Anonymous
    2014-02-06T15:37:48+00:00

    Fact: this update IS pushed via Automatic Updates. That's why I let : 'Check for updates but...' option. Fact: I have IE 11 and this update is installed and not removed. Fact: just uninstall this update after moving to IE 11. IE 10 is a bit of ****! Regards.

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  4. Anonymous
    2014-02-05T23:48:49+00:00

    Out of the mouths of babes...

    [KB2670838 hasn't been revised since its release on 11 Feburary 2013.]

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  5. Anonymous
    2014-02-05T21:39:20+00:00

    KB 2670838 - Maybe Not So EVIL

    I've being searching for a solution for the ieframe.dll and MSHTML.dll errors that prevented me from using ie10 or 11. I also had a problem with an application hanging because it used some of the ie platform. The support people there told me to try installing KB2670838. I did and all of my problems with the ie10 and 11 platforms went away. Apparently the an older version didn't provide the functionality to support these newer frameworks. I am using ie 11.0.9600.1642815, Chrome 32.0.1700.107 (Official Build 248368) and Firefox 27,0. They are all working fine. If the support person for my hanging application hadn't suggested this KB item, I'd still be looking in a week of searching I found no search that indicated ie10 and 11 browsers needed an up to date version of KB2670838. I'd still be searching. So much thanks to the reimage support person.

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