Magic Jack error 3002 How do I fix this problem?

Anonymous
2013-03-08T03:59:08+00:00

I plugged in my new Magic Jack plus into my modem and I started getting this message repeated over and over. ERROR 3002.  Magic Jack said it was a problem with my ISP accepting multiple devices. Can anyone help me with this problem?

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2013-03-08T22:34:09+00:00

Hi Robert,

Welcome to Microsoft Community and thanks for posting the question.

As per the description, you get an error code 3002 with Magic Jack.

The issue can be resolved by Rebooting  the Router.

Check the link mentioned below and see if it helps.

**http://www.magicjacksupport.com/a-sulution-for-error-3002-t11548.html**

Hope this information helps.         

Reply to us if you face any other Windows Issue, and we would be glad to assist you.

Have a nice day!

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Anonymous
2015-05-01T18:42:29+00:00

I have a Q1000 (esetially an Actiontec C1000 with Qwest branding) with the same issue. I reported it as a bug to magicjack. I got mine working with a second dhcp server. I limited the dhcp scope on my Q1000 to 192.168.0.10-192.168.0.20 and have a linux server plugged into the Q1000 on my linux box I have a dhcp server that I added the dhcp scope of 192.168.0.200 - 192.168.0.220 as soon as I activated the scope my magicjack was working.

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  1. Anonymous
    2014-01-14T01:12:57+00:00

    Hi,

    Glad to know that you have fixed the issue by yourself. Let us know if you face any issues with Windows in future.

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  2. Anonymous
    2014-01-13T23:40:03+00:00

    I had the exact same issue and after looking at all the steps involved here and replacement cables required I went to 'Tech Live Chat' at magicjack.com and was up and running within 6 minutes with no replacement of cables.  Just 5 short steps.  The person I spoke with was very polite and very knowledgeable and walked me right through it in no time.  Go to the source folks!

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  3. Anonymous
    2014-01-03T18:10:53+00:00

    Really help me thanks so much.... Happy New 2014

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