the MTP USB Device driver doesn't install. I cannot connect external devices such as the Samsung Galaxy. I tried multiple uninstall and re-install, no solution

Anonymous
2013-01-15T16:00:56+00:00

i tried many of the ways suggested in many forums, nothing worked. actually when i forst connected te Galaxy it worked for a few days, then it stopped. My company ha installed on my PC System Center 2012 Endpoint Protection; however it was there even when i was able to connect.  i tird also the ipad and i get the same error.

the solution offered to my previous request on the same issue by Rob Thomas596 strictly refers to Apple products and i can't use it for the Galaxy

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2015-07-16T16:34:12+00:00

Run command prompt as administrator and run the following command:

net localgroup Administrators local service /add

That is what fixed my problem after searching everywhere

Was this answer helpful?

800+ people found this answer helpful.
0 comments

76 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-01-02T06:08:19+00:00

    I have done all of this and there are no exclamation marks in the sections referred to.  I believe that Apple is just not bothering to upgrade the older versions of IPhone and their lack of support is highly unethical.   I am using Windows 8.1 and it doesn't even recognize that my IPhone is connected.  Hopefully, they read these comments see that they are going to be losing customers!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-12-22T19:28:09+00:00

    I, too, went through the whole thread and had tried everything suggested with no results.  Then I found this:

    "...I did all the registry stuff, removed upper filters, etc. Nothing worked. I don't have a rooted phone or windows xp. I have a verizon phone and win7. But I got the idea to remove sd card. plug in phone. unplug and reinstall sd card. works fine now."

    Try it.  It worked for me!

    Link to quoted thread:

    http://www.androiddoes.net/manufacturers/samsung/how-to-solution-samsung-mobile-mtp-device-code-10-error-at-device-manager/

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-11-21T09:00:34+00:00

    great!!! it's work...

    thx carlocal1207....

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-11-10T07:46:51+00:00

    Was this answer helpful?

    0 comments