Lumia 1020 Camera Won't Hold Focus

Anonymous
2013-08-27T14:45:29+00:00

When using my 1020, I hold the shutter button halfway down to let it autofocus. It proceeds to do so briefly, but as I push the button, it loses focus and results in blurry photos. The manual focus does a little better. If I tap to focus, I can usually get the focus I want after 10 or so tries. This issue comes up at any focal distance.

Is the camera broken?

Thanks.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2014-11-25T13:59:25+00:00

    I am having exactly the same issue as Magnus_Shadow in his video.

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  2. Anonymous
    2014-11-22T17:13:51+00:00

    Same issue!! Is there a possible solution???

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  3. Anonymous
    2014-11-14T05:26:02+00:00

    Why is Nokia (oops Microsoft) not acting on such an important defect - there are so many customers who have raised this same complaint!

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  4. Anonymous
    2014-11-13T23:04:58+00:00

    To update this - After more testing (I was in a loud gymnasium when I first had the problem)  The camera is also making a mechanical whining (or high pitched grinding) noise when it's attempting to focus.  It will come into focus for a second and then just before it takes the picture, it goes blurry and takes the pic.

    AT&T informed me that the phone is no longer under warranty - I still have 1 year on my contract, guess I'll have to replace the phone (or buy a camera).  Very frustrating, I was extremely pleased with the Lumia1020 but the main selling feature (and the thing I bragged about to others) was the clarity of the camera.  Going to see if the insurance I pay for on the phone will cover a replacement.  Disheartening.

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  5. Anonymous
    2014-11-13T04:48:24+00:00

    Having the same problem, I've had the Nokia Lumia 1020 for about a year now - has been taking beautiful pictures.  Today the camera will not focus.  I see the auto focus adjust past the point where the picture is in focus and then it shoots the picture blurry.  Phone was not dropped or damaged.

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