Lumia 1020 Camera Won't Hold Focus

Anonymous
2013-08-27T14:45:29+00:00

When using my 1020, I hold the shutter button halfway down to let it autofocus. It proceeds to do so briefly, but as I push the button, it loses focus and results in blurry photos. The manual focus does a little better. If I tap to focus, I can usually get the focus I want after 10 or so tries. This issue comes up at any focal distance.

Is the camera broken?

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

149 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-06-03T04:39:50+00:00

    I researched this and it's a hardware problem. The camera must be replaced. Sorry for the bad news! The good news is it's a quick and easy fix- you won't see any evidence that your phone has even been opened. No data loss etc. 

    Get your phone into a service center while it's still on warantee!

    elk

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-06-02T20:42:38+00:00

    I agree! This is the exact same thing happening to me, and it's so frustrating!!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-06-02T20:37:11+00:00

    Has this been resolved? I'm having the same problem with my Nokia Lumia 1020. I can focus on images close to me, but when trying to get a whole image it blurs out the background - manual focus, infinity focus - nothing works...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-05-24T18:13:44+00:00

    Hi, my 1020 won't focus. Hard reset unfortunaly nothing got better   please advice is it a hardware problem?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-05-15T06:04:44+00:00

    Was this answer helpful?

    0 comments