AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

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Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

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  1. Anonymous
    2015-10-03T21:49:05+00:00

    How's this for a suggestion: When Microsoft updates Windows, they send a message letting users know about their policy to NOT initiate calls and providing a link to a Microsoft controlled scam website for more information.

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  2. Anonymous
    2015-10-03T17:41:14+00:00

    I am probably a naive nuthead honestly because I did allow them to access my computer. But I asked them a few questions and when they all did not add up, i deleted the .exe document I installed and changed my passwords.

    They kept phoning afterwards and i threatened to have their number traced and sue them. The indian guy that spoke to me kept on claiming that he was in love with me. I am 18, and should be "old" enough but I have never heard of any cases like these. Even from the stuff I did learn.

    He threatened to block my PC. 

    I am scared because most of my college work is on my PC.

    My question is, am I SAFE??

    I wish there was more awareness about these type of scams.

    Thank you...

    Back 2 years later to answer questions.

    In your case, you are most likely NOT SAFE! They had control over your computer and ran the .exe they gave you. Changing your passwords would not do anything since the .exe might have installed a keylogger into your computer. I'd suggest running a computer scan for viruses and keyloggers, I personally use Avast anti-virus to block out incoming threats and MalwareBytes to check for anything already on my computer. If that didn't enough to remove whatever was installed on your computer, the worst case scenario is that you'll have to do a clean wipe of your computer.

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  3. Anonymous
    2015-10-03T15:22:40+00:00

    I am probably a naive nuthead honestly because I did allow them to access my computer. But I asked them a few questions and when they all did not add up, i deleted the .exe document I installed and changed my passwords.

    They kept phoning afterwards and i threatened to have their number traced and sue them. The indian guy that spoke to me kept on claiming that he was in love with me. I am 18, and should be "old" enough but I have never heard of any cases like these. Even from the stuff I did learn.

    He threatened to block my PC. 

    I am scared because most of my college work is on my PC.

    My question is, am I SAFE??

    I wish there was more awareness about these type of scams.

    Thank you...

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