AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

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Answer accepted by question author
Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

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  1. Anonymous
    2013-08-15T16:33:20+00:00

    Incidentally, doesn't anybody wonder when someone calls to tell you your computer is sending offending spam, how they got your number???  THEY CAN'T.  THEY DIDN'T.  They're just calling you out of a digital phone book at random.

    At the risk of sounding anti-social, I think it is of the utmost importance that anyone called by these people reply in the most hostile and insulting way possible.  [Naturally, avoid language that will degrade YOU as a speaker, such as ethnic slurs, etc.]  But I always yell at these guys, "YOU ARE A BUNCH OF CRIMINALS.  YOU ARE NO BETTER THAN DOGS.  I WOULD REPORT YOU TO INTERPOL IF I COULD.  YOU BELONG IN PRISON.  YOUR BOSS IS A WORSE CRIMINAL THAN YOU ARE.  YOU STINK."  That sort of thing.

    There is a tactical reason for this.  It has GOT to be harder to go to work and know you will be verbally abused all day than it is to merely go to work and have people hang up on you.  Anything you can do to sow discord in these companies is worth it, by making it hard to recruit and retain lackeys, etc., or better yet, by making them engage in hostile acts toward their employers while on the job.

    Anything that will make them hate their jobs is good for the rest of the world.

    NOTE:  There is a "sport" known as SCAM BAITING, in which the person called pretends to play along, and gets the caller to engage in degrading speech, all the while recording the session for later posting on YouTube.  There is even a Danish reality TV show based on scam baiting.  IMHO, it's a time consuming endeavor that I don't recommend, since degrading someone and simply insulting them are different.

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  2. Anonymous
    2013-08-15T05:30:36+00:00

    Your English is better than my French!

    First ... protect yourself.

    The safest thing is to immediately get onto a trusted computer and change all financial and e-mail passwords. Make sure financial passwords are NEVER the same as e-mail passwords. Make sure web access and other passwords are NEVER the same as financial passwords or e-mail passwords.

    Second ... protect your computer.

    The safest thing to do is very painful and not a lot of fun. The truly safest thing to do is to remove the disk drive and scan it on a trusted computer. Then you save the drive (with something like Acronis or maybe Ghost), clear it, reinstall the operating system and all programs from scratch. Then restore the data. This activity should only be reserved for the worst problems. One way to avoid this problem is to have a periodic hard drive backup and use the "C" drive for programs only.

    Maybe somebody can help us here. I don't think the situation with AMMYY in this thread is that bad.

    If you don't want to go through the long hours of a complete re-installation, then get an updated and full virus scan followed by a malware bytes to help clean. Then, check the list of programs and make sure that there is nothing strange on your computer.

    Hope this  helps.

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  3. Anonymous
    2013-08-15T02:22:00+00:00

    Hello, we unfortunatly let the scammers enter in our computer and we are very upset.  Do you think that they can get to our bank account even if our pass word are secure ?    I, M a french speaking sorry for my bad english

    Caroline

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