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AMMYY Scam
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Anonymous
Hello
I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.
He told me that my computer had multiple problems.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
After that, he told me to type in "www.ammyy.com" and hit enter.
Right when he said that, I got suspicious.
I checked their website and it seemed legit.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-Indian guy
-AMMYY
-Computer problems
-Work for microsoft.
I hanged up and shut down my computer just in case. (I"m paranoid)
I turned back my computer on and the guy called me again.
He asked me why did I hanged up and I told him it was an accident.
He asked if I downloaded AMMYY yet.
I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.
I ran a full computer scan with Trend Micro Titanium Internet Security.
(Which I trust since it went with my computer)
So my question.
Who are these guys?
How many people work with them?
Why aren't they sued yet?
Is my computer safe?
Thank you
Windows for home | Previous Windows versions | Security and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Answer accepted by question author
Anonymous
You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
Hoaxes and Scams
http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3
Microsoft Consumer Support Center
Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support
270 additional answers
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Anonymous
2014-12-19T17:08:24+00:00 Hi,
This happened to a friend this morning and she did give them remote access to the computer, but hung up as soon as she realized it was a scam. She did not give them any bank details etc fortunately. I was just wondering if she is now vulnerable and if there's anything we can do help this?
Thanks,
Aoife.
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Anonymous
2014-11-25T16:03:51+00:00 Same thing happened to me tonight. I was suspicious, .... Question is: How did they have my Windows id and my unlisted telephone #?
They have you run a program that lists system-level information. In my case, they referenced the number from the "second to last" item in a list and read off the string of digits. They then asked me if that matched the number on my screen. They were very insistent that what they are reading is the computer's unique identify.
But, what they are really reading is the unique identifier associated with that particular software object, not your computer. That software is on every Windows computer and that software identifier is the same on every computer shipped with that version of Windows. You can Bing that string of digits.
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Anonymous
2014-11-20T12:44:44+00:00 "I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft."
And it took you about 4 more lines befoe you got suspicious? lol