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Report a Technical Support Scam
"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."
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Hello
I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.
He told me that my computer had multiple problems.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
After that, he told me to type in "www.ammyy.com" and hit enter.
Right when he said that, I got suspicious.
I checked their website and it seemed legit.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-Indian guy
-AMMYY
-Computer problems
-Work for microsoft.
I hanged up and shut down my computer just in case. (I"m paranoid)
I turned back my computer on and the guy called me again.
He asked me why did I hanged up and I told him it was an accident.
He asked if I downloaded AMMYY yet.
I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.
I ran a full computer scan with Trend Micro Titanium Internet Security.
(Which I trust since it went with my computer)
So my question.
Who are these guys?
How many people work with them?
Why aren't they sued yet?
Is my computer safe?
Thank you
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
These fake tech support scams can now be reported to Microsoft, via the following link:
Report a Technical Support Scam
"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."
You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
Hoaxes and Scams
http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3
Microsoft Consumer Support Center
Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support
He works for $1/hour in a sweatshop in India for a gangster. The gangster got your phone number out of a random phone number generator. He has no clue whatsoever who you are, and he does not give a rat's ****, as long as he can con you out of money. Most people in the US have a windows computer, so he's got an odds-on chance you'll be one of them, but he could be calling an empty phone booth for all he knows - or a police station - or Obama's cell phone - or the CIA main number - or some slacker living in his dad's basement... who knows?. If he gets a dead end, he just moves on to the next random phone number.
Working from India, he masquerades the number that shows up on your phone. He could change it hourly. The only thing you can say about his number is that it has no meaning at all. It's a throwaway.
If he suckers you in, his boss gets at least $180, maybe much more. He probably does not get a raise, just gets to keep his job. He might work for 2 weeks to get a sucker to give him money. He's a **** wage slave. There are worse things to be in India, sadly.
Microsoft - as well as half the rest of the people in the known world - all know about this, but Microsoft are not cops, they're a software company. The Indian gangster probably sleeps with the daughter of the mayor of the town where the boss's boiler room is, somewhere on the outskirts of Mumbai or New Delhi. Good luck finding the guy, let alone prosecuting him.
It happened the same to me. I don't have idea how this guy got my phone number and how he knows that I'm using Microsoft Windows.
Please Microsoft service, send an email about this, so people can be aware about this.
I didn't get scammed thanks to this site so THANK YOU!!! The only difference I had was that they said they were from Telstra instead of Microsoft.