AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

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Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

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  1. Anonymous
    2013-12-10T09:38:45+00:00

    Same happen to me in France, where english spoken are not so frequent...

    Same exeprience with apparently an Indian, checking eventvwr and clsid with assoc.

    They made me go to ammy.com webpage. (i have not downloaded, nor install anything..)

    They provide me with a phone number 1-800 22 3814, but they weren't able to provide me with any support ticket number (which is strange for a support center !)

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  2. Anonymous
    2013-12-08T00:26:51+00:00

    Thank you .....(This is a Reply to Hello)  I also received a call from this Indian fellow claiming to be a Representative and Head Supervisor for Microsoft Technical support. As many of us know Microsoft does not call anyone out of the BLUE!!! So I knew that it was a scam,but I allowed him to think I was being Hoodwinked, Just long enough to do a search about ammyy.com to find out that it was as I figured A Blatant Remote Access Scam to get your personal info Etc!!! Told him that I knew it was a scam and said GOODBYE and Hung up :)))

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  3. Anonymous
    2013-11-30T21:23:31+00:00

    Same thing: a guy with a heavy accent called me a couple of days ago.  I essentially hung up on them.  They called back today.   I asked several times if they were working for Microsoft. He said Microsoft builds the computers, that he works for Windows, the operating system.  I told him that Windows is part  of Microsoft and then he gave me another  answer that didn't make sense.  They are persistent.  I'm not a computer geek at all, and just know how to turn on my computer and that's about it, but the guy was clearly trying to scam me.  Maybe it was  just a crude sales call, to get me to buy their anti-virus software, although I'm not sure.  All I know is they are trying to deceive folks.

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