AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

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Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

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  1. Anonymous
    2013-10-11T16:20:14+00:00

    I think the stuff they ask you to verify is always the same.  Kinda like a fortune teller telling a youngish woman her relationship is in trouble or a middle aged guy he's overweight.  Duh.

    If you've never gotten down and jiggy with an Event Log, it can look like the Apocalypse, so the simple cure is DON'T LOOK, and all will be fine.  Note that this strategy does NOT work for Congress, but for you, things will be fine. :-)

    I seriously doubt if they connected to you, based on what you said.  If you did not tell YOUR computer what THEIR connection was, then you should be fine.

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  2. Anonymous
    2013-10-11T10:16:11+00:00

    Hi,

    Same scam happened to me today. They got me to run cmd line to verify my computer ID was what they told me ... and it was. How do they know this? or are they always the same?

    I then ran an event window and they ran me through how many issues were with my machine in application and system and told me that I had a lot of issues. They then said go to ammyy.com at which point I searhed to see if anyone was being scammed in the same way. Found these posts and hung up on them.

    My concern is that they are now able to accessmy computer? My remote connection is off but were they able to do anything untoward whilst I was on teh phone with them or is that not possible unless I give them access? I guess my question is : by opening command line then typoing in a few commands at their suggestion is that enough to allow them access or do they need to go all the way to me downloading the software etc?

    I'm a little concerned.

    Internet is off on my PC so now using Mac for this.

    Thanks

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  3. Anonymous
    2013-10-07T20:44:30+00:00

    It wasn't really Amazon - that was a scam, too.  Hotmail accounts go thru Microsoft, and really don't "break".  ONE HUNDRED PERCENT of offers to fix an online problem are scams.  ONE HUNDRED PERCENT.  If YOU asked for help, that is another thing... but if THEY offer help, they just want your money.

    Fight like an animal to keep your money.  These guys might be terrorists.

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