Srttrail.txt error and keeps on automatic repairing

Anonymous

Original title: I have the srttrail.txt error

I have srttrail.txt error and keeps on automatic repairing and then giving me the option to advance repair and shut down I have tried to start it up in safe mode but the same happens it goes in to automatic repair and you get the same two options and I am now at a loss of what to do next please help me as I am lost without my PC working

Regards

David Lord

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Anonymous

Hi,

Thank you for posting the query in Microsoft community!

I can imagine the inconvenience you have experienced. I will definitely help you in fixing the issue.

Did you make any changes on the computer prior to the issue?

**Method 1:**Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then boot up. If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get any updated drivers\software for the device.

Method 2:

I would suggest you to perform a startup repair using Windows 8 bootable DVD or USB drive and check if that helps.

a) Insert the installation DVD or USB and boot Windows 8 from it.

b) In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c) Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d) Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.

Method 3:

If the issue persists then you may perform a refresh of the Operating System,

Refer the steps for the same-

a) Boot with the Windows 8 DVD and then select “Next”.

b) Now, select “Repair” and then select “Refresh your PC”.

You may refer the article for detailed information about a Refresh-

How to restore, refresh, or reset your PC

http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

If you are still facing the issue, please reply and we will be glad to help you.

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Anonymous

I have tried to start it up in safe mode

So you have been able to get in the Advanced Options? Then you should be able to get into the Command only boot and use the tools there, first to find out what has gone wrong and second to fix it (depending on what that analysis determined.) Have you looked at the srttrail.txt for clues at least? Other significant logs are supposedly in a directory called Panther.

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Answer accepted by question author

Anonymous

Can you help me sort out my problem.

Not really. As I indicated my approach would be to try to look at the available diagnostics. I am willing to try to help with suggestions. But it still isn't clear to me how far you have been able to get into the Advanced Options.

FWIW I don't think the one that you found is a sufficient clue about what went wrong. Also, I wasn't sure how you had acquired it. I have had the impression that people might have been transcribing such information from a message window rather than actually opening the file itself. E.g. if that was its entire content then I think it is completely inadequate as a useful clue. Then perhaps go and have a look at setuperr.log or some of the other files the install creates. Sort by Date Modified so you know which ones were written last.

HTH

Robert

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71 additional answers

Anonymous

2013-03-03T10:44:31+00:00

Have you never seen a Windows Boot Manager?

Not from F2.

This is the 2nd time that you've said that "you didn't see this before" when answering my posts which makes me wonder how you are able to offer suggestions on how to fix my problem without having all of the information. ****

The remark was about the ordering of the posts.   But you're right. I am trying to help based more on experience than sufficient specific knowledge.

Neither of the screens went blank or black, I had the identical "light blue screen" with the "white window" and the same words at the bottom of both screens at the same time. ****

Good.   That's a useful clarification.

I sent you a list of the BIOS boot screen from the Laptop. Can you tell from that list what, if there is any at all, is the monitor for that Laptop. If you can't, then there's no use in pursuing that avenue any further.

Agreed but it may be useful to someone else reading this.   But the type of thing I was imagining that you might see would be more likely referring to screen resolution, e.g. VGA might be a term used.

I also don't understand how making a "bootable disk" from the XP Desktop computer at my parent's house which is a) XP and b) most likely 64 bit could help fix my 32 bit Vista laptop. And now you are suggesting if I am to understand you correctly that perhaps I shouldn't try to upgrade their XP machine to Windows 8 Pro at all?

I'm sorry. I thought that they were both going to be the same W8 platform.   If the machine is a Desktop there might be less problems upgrading it than with your laptop but since it is an upgrade from XP I would wonder about the compatibility.   Did you run the Upgrade Advisor on it?

Edit: maybe I am being too pessimistic about this option.   C.f.

http://techingiteasy.wordpress.com/2012/08/02/how-to-upgrade-from-windows-xp-to-windows-8/

Precisely what steps would you like me to take at this point?

I imagine the best course would be to open your own thread with your own details.   Then don't mark it Answered until you are satisfied that your problems are resolved.

Otherwise, I can still try researching how to break out of your loop but without (apparently) having anything bootable, or (I imagine) more importantly, without having anything bootable that is W8 compatible.

Good luck

Robert

The solution to this problem was a lot easier than either of us had ever imagined! On this thread

http://answers.microsoft.com/en-us/windows/forum/windows_8-system/log-file-cwindowssystem32logfilessrtsrttrailtxt/69ab3530-510f-4217-adf7-e883dc828837 I went to another thread suggested by Ganesh Archer B regarding restoring Vista to factory settings

http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/restore-windows-vista-back-to-factory-settings/315c1f81-f963-4f40-a944-d2db6b2e0775

In that thread I saw this

Contact your Computer Manufacturer and ask them to send you a set of Vista Recovery disk/s.

They normally do that for a small $ cost.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Also, ask them if you have a Recovery Partition on your Computer/Laptop to restore it to Factory settings.

See if a Manual came with the computer, or go to the Manufacturer's website, email or phone them for info on how to do a Recovery.

So I went to the manufacturer's website and checked out their Recovery Disks and then I went to ask a question about whether the Recovery Disks they were selling had a bootable verstion of Vista on them and if they were any different than the 3 disk set of Recovery Disks that I already had for that laptop and I knew that the laptop was partitioned but I didn't know how to access it and would that help and stumbled upon this which told me that ALT - F10 was the answer not the "normal" SHIFT key

http://emachines-us.custhelp.com/app/answers/detail/a_id/2631

So my laptop is now doing the "Restore" as we speak. I can't believe how many times I rebooted that laptop and tried pressing SHIFT-F8 and SHIFT-F10 for hours and hours the other day and all this time it was the friggen ALT key on this machine.

Learn something new every day!!
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Anonymous

2013-03-03T05:43:55+00:00

Have you never seen a Windows Boot Manager?

Not from F2.

This is the 2nd time that you've said that "you didn't see this before" when answering my posts which makes me wonder how you are able to offer suggestions on how to fix my problem without having all of the information. ****

The remark was about the ordering of the posts.   But you're right. I am trying to help based more on experience than sufficient specific knowledge.

Neither of the screens went blank or black, I had the identical "light blue screen" with the "white window" and the same words at the bottom of both screens at the same time. ****

Good.   That's a useful clarification.

I sent you a list of the BIOS boot screen from the Laptop. Can you tell from that list what, if there is any at all, is the monitor for that Laptop. If you can't, then there's no use in pursuing that avenue any further.

Agreed but it may be useful to someone else reading this.   But the type of thing I was imagining that you might see would be more likely referring to screen resolution, e.g. VGA might be a term used.

I also don't understand how making a "bootable disk" from the XP Desktop computer at my parent's house which is a) XP and b) most likely 64 bit could help fix my 32 bit Vista laptop. And now you are suggesting if I am to understand you correctly that perhaps I shouldn't try to upgrade their XP machine to Windows 8 Pro at all?

I'm sorry. I thought that they were both going to be the same W8 platform.   If the machine is a Desktop there might be less problems upgrading it than with your laptop but since it is an upgrade from XP I would wonder about the compatibility.   Did you run the Upgrade Advisor on it?

Edit: maybe I am being too pessimistic about this option.   C.f.

http://techingiteasy.wordpress.com/2012/08/02/how-to-upgrade-from-windows-xp-to-windows-8/

Precisely what steps would you like me to take at this point?

I imagine the best course would be to open your own thread with your own details.   Then don't mark it Answered until you are satisfied that your problems are resolved.

Otherwise, I can still try researching how to break out of your loop but without (apparently) having anything bootable, or (I imagine) more importantly, without having anything bootable that is W8 compatible.

Good luck

Robert
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