Srttrail.txt error and keeps on automatic repairing

Anonymous
2013-01-01T11:48:37+00:00

Original title: I have the srttrail.txt error

I have srttrail.txt error and keeps on automatic repairing and then giving me the option to advance repair and shut down I have tried to start it up in safe mode but the same happens it goes in to automatic repair and you get the same two options and I am now at a loss of what to do next please help me as I am lost without my PC working 

Regards

David Lord

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-01-02T03:37:07+00:00

​Hi,

Thank you for posting the query in Microsoft community!

I can imagine the inconvenience you have experienced. I will definitely help you in fixing the issue.

Did you make any changes on the computer prior to the issue?

**Method 1:**Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then boot up. If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get any updated drivers\software for the device.

Method 2:

I would suggest you to perform a startup repair using Windows 8 bootable DVD or USB drive and check if that helps.

a) Insert the installation DVD or USB and boot Windows 8 from it.

b) In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c) Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d) Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.

Method 3:

If the issue persists then you may perform a refresh of the Operating System,

Refer the steps for the same-

a) Boot with the Windows 8 DVD and then select “Next”.

b) Now, select “Repair” and then select “Refresh your PC”.

You may refer the article for detailed information about a Refresh-

How to restore, refresh, or reset your PC

http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

If you are still facing the issue, please reply and we will be glad to help you.

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Anonymous
2013-01-03T01:34:08+00:00

I have tried to start it up in safe mode

So you have been able to get in the Advanced Options?   Then you should be able to get into the Command only boot and use the tools there, first to find out what has gone wrong and second to fix it (depending on what that analysis determined.)   Have you looked at the srttrail.txt for clues at least?   Other significant logs are supposedly in a directory called  Panther.


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Anonymous
2013-01-04T18:34:17+00:00

Can you help me sort out my problem.

Not really.   As I indicated my approach would be to try to look at the available diagnostics.   I am willing to try to help with suggestions.   But it still isn't clear to me how far you have been able to get into the Advanced Options.

FWIW I don't think the one that you found is a sufficient clue about what went wrong.   Also, I wasn't sure how you had acquired it.   I have had the impression that people might have been transcribing such information from a message window rather than actually opening the file itself.   E.g. if that was its entire content then I think it is completely inadequate as a useful clue.   Then perhaps go and have a look at  setuperr.log  or some of the other files the install creates.   Sort by Date Modified so you know which ones were written last.

HTH

Robert


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  1. Anonymous
    2013-03-03T00:55:21+00:00

    When I booted up the Desktop and hit "F2" for the "BIOS" screen I got a screen that said "Windows Boot Manager"

    I went to the Device Manager and found the "Display Adapters" and under that was listed NVIDIA GeForce 9200

     

    I hooked up the 22" Desktop screen to the Laptop hoping maybe it would just automatically find it since I didn't know what do to do to make it boot up in the order that it would find it but that sadly didn't work either.

     

    I didn't see this before.   What can you do with Windows Boot Manager?   Would be nice I imagine to do whatever that is with your laptop too.

    The Display Adapters on your Desktop will be completely independent of whatever you have for video support in your laptop.

     

    Did you notice if the secondary screen went blank or was it still black?   A difference between blank and black is a very slight change in the shade of black and a fringe of light near the edges.  

     

    I was just hoping that the BIOS setup would have a way of indicating that the laptop screen should be off so then when you boot everything would have to be shown on the secondary screen.  And then, since the secondary screen would presumably be more generic than the laptop's monitor you might get better support for it by both WinPE (during the boot) and W8 (after the boot).

     

    I think that you should at least be able to find a way to show your BIOS setup screens on the second monitor.  E.g. that would be necessary if you had a hardware problem with the laptop screen.   Then if you can do that I suspect that may be the best you can do as far as trying to make the boot process switch to the second monitor.   Otherwise, the boot's use of both monitors seems haphazard to me.   E.g. sometimes it shows the same thing on both monitors and sometimes not.  I suspect it could have something to do with different native resolutions or with whether both monitors are returning EDID info correctly.   Whatever, I frequently see blank or black screens on my second monitor during the boot process too.

     

    Good luck

    Robert


    Have you never seen a Windows Boot Manager?  Depending on how you have your computer set up you could have many different options of what you can do.  I didn't see anything that obviously screamed out to me that by clicking on it I would get my BIOS screen up on the Desktop but as I've mentioned many times, my technical knowledge when it comes to these computers is at best what I would call "Beginners Level".  I'm absolutely sure that there is a way to get to the BIOS screen on my Desktop computer however, without anything that looks like it is the monitor on the laptop that we could "take out" of the boot-up process and stick in the monitor from the Desktop I can't see why this would be necessary. This is the 2nd time that you've said that "you didn't see this before" when answering my posts which makes me wonder how you are able to offer suggestions on how to fix my problem without having all of the information.

    Did you notice if the secondary screen went blank or was it still black? A difference between blank and black is a very slight change in the shade of black and a fringe of light near the edges.

    Neither of the screens went blank or black, I had the identical "light blue screen" with the "white window" and the same words at the bottom of both screens at the same time.  I have no idea which screen would be the primary or the secondary one in this case since they were both running off the laptop and showing the same thing.

    I have no idea what "returning EDID info correctly" means or if it has anything to do with my problem at all.  At this point you have me so confused I don't even know what to try anymore.

    I sent you a list of the BIOS boot screen from the Laptop.  Can you tell from that list what, if there is any at all, is the monitor for that Laptop.  If you can't, then there's no use in persuing that avenue any furrther.

    If you can, then I guess I'm going to have to turn off this Desktop computer and open up again to the "Windows Boot Manager" and start pushing all the buttons I can find until I find the BIOS although from the main screen it seemed to me that I only had two options, to start up the computer using Windows Vista or to go to "Tools" and I did go to the "Tools" section but like I said there was nothing that screamed out "CLICK HERE FOR YOUR BIOS" to me so I have no idea where else to go.

    I also don't understand how making a "bootable disk" from the XP Desktop computer at my parent's house which is a) XP and b) most likely 64 bit could help fix my 32 bit Vista laptop.  And now you are suggesting if I am to understand you correctly that perhaps I shouldn't try to upgrade their XP machine to Windows 8 Pro at all?

    Good point, especially if it is so much older that its video card is no longer being supported

    Prescisely what steps would you like me to take at this point?

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  2. Anonymous
    2013-03-02T23:56:06+00:00

    When I booted up the Desktop and hit "F2" for the "BIOS" screen I got a screen that said "Windows Boot Manager"

    I went to the Device Manager and found the "Display Adapters" and under that was listed NVIDIA GeForce 9200

     

    I hooked up the 22" Desktop screen to the Laptop hoping maybe it would just automatically find it since I didn't know what do to do to make it boot up in the order that it would find it but that sadly didn't work either.

     

    I didn't see this before.   What can you do with Windows Boot Manager?   Would be nice I imagine to do whatever that is with your laptop too.

    The Display Adapters on your Desktop will be completely independent of whatever you have for video support in your laptop.

     

    Did you notice if the secondary screen went blank or was it still black?   A difference between blank and black is a very slight change in the shade of black and a fringe of light near the edges.  

     

    I was just hoping that the BIOS setup would have a way of indicating that the laptop screen should be off so then when you boot everything would have to be shown on the secondary screen.  And then, since the secondary screen would presumably be more generic than the laptop's monitor you might get better support for it by both WinPE (during the boot) and W8 (after the boot).

     

    I think that you should at least be able to find a way to show your BIOS setup screens on the second monitor.  E.g. that would be necessary if you had a hardware problem with the laptop screen.   Then if you can do that I suspect that may be the best you can do as far as trying to make the boot process switch to the second monitor.   Otherwise, the boot's use of both monitors seems haphazard to me.   E.g. sometimes it shows the same thing on both monitors and sometimes not.  I suspect it could have something to do with different native resolutions or with whether both monitors are returning EDID info correctly.   Whatever, I frequently see blank or black screens on my second monitor during the boot process too.

     

     

    Good luck

    Robert


    Great Balls Of Fire Robert!!!

    Good point, especially if it is so much older that its video card is no longer being supported. Then you might need to use the procedure of using a VM to make an image for it...

    http://answers.microsoft.com/en-us/windows/forum/windows\_8-windows\_install/windows-8-hp-envy-15-installation-issue/c7a2f670-a44c-4c45-b87a-7ebcb9d3eff0?msgId=dcafa0d0-0b1b-41f5-bcf4-63a83d2dae80

    **I have no idea what a VM is or what you're talking about making an image and I went to that site you posted and read the postings there and now I'm REALLY confused.  I'm sorry but this is way over my head.  I'm hoping that it might be helping other people that end up on this thread but it's definitely way too "technical" for my level of comprehension.**That's the idea. It would probably be a good idea to do a full image backup (just in case) and know how to restore from it. Unfortunately I don't think that XP provided that feature, so what would you be using?

    I am going to try to find that help site that I mentioned, in case you would rather keep things separate, if that is possible. Also, coincidentally today I found a new source of information about the WinRE implementation and its customization.

    http://technet.microsoft.com/en-us/library/dd744255(v=ws.10).aspx

    Full Image Backup??  WinRE implementation and customization??  OMG this is so far over my head someone better throw me a life preserver cause I'm drowning!!!  Like I said earlier I hope that the totally technie information might be helping some other people that might be following this thread but it most certainly will having to be "dumbed down" a long, long way for me to be able to understand any of it.

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