Cannot install/uninstall Microsoft Mouse And Keyboard Center!

Anonymous

Hi, i was having trouble with the Microsoft Mouse and Keyboard Center because it didn't identify my Touch Mouse correctly (listed it as HID-compliant device and not by its name like my Sidewinder X4 keyboard). I uninstalled it from Add/Remove Programs and i also uninstalled the drivers for my mouse AND my keyboard (because it showed a Dual Receiver Device in device manager). I rebooted my computer but when i tried to install the drivers again through the Mouse and Keyboard installation process i got an error message telling me that it was already installed. I uninstalled it again ( the "ghost" of it was still listed in Add/Remove programs) and rebooted. When i tried to reinstall it i got again the message that was telling me that it was already installed. This is when the weird stuff began happening. The program was once again listed in Add/Remove programs (this time with its icon and not just a "ghost"). I tried to uninstall it and got a message telling me that the uninstallation process could not procced because some files of the original installation were corrupted or missing. But now the program was listed in the start menu of Windows and when i double clicked it it began an installation process which stopped immediately returning a message that mkc.msi was missing from a temporary file of My Documents and it could not proceed, So now i cannot neither install nor uninstall the damned thing. I tried to roll back my computer but it didn't solve any problems. I suspect that some registry entries weren't deleted properly during the first uninstallation process. I don't want to mess with the registry by myself at least not until i am sure which registry entries are created by and related with the program. Any help would be appreciated.

Thanks in advance

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Anonymous

Hello spmisik,

Thank you for asking the Question!

Sorry to know that you face issues with Microsoft Mouse And Keyboard Center . As I get it right you cannot install/uninstall Microsoft Mouse and Keyboard Center.

I need to ask you a few questions in order to assist you in a better way.

1. Does the issue persist with a particular application?

2. Were there any changes (hardware or software) made to the computer prior to the issue?

Run the fixit and check.

**Fix problems with programs that can't be installed or uninstalled**

Reply to us if you face any issues with Microsoft Mouse and Keyboard Center or any other Windows Issue, and I would be glad to assist you again and try to rectify the issue as early as possible.

Have a nice day!

Hope this information helps.

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67 additional answers

Anonymous

2015-05-16T13:40:42+00:00

For those who find this long thread I found the registry key that the software checks if Mouse and keyboard centre already installed

There is a registry key called HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Device Center

If rename or delete that the software will allow install and you can try full uninstall again.

Worked for me. I had done some cleaning of old installer files and found I could not uninstall or reinstall again. Rename that key allowed the latest installer run again.
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Anonymous

2014-10-04T10:41:19+00:00

Try this link - let me know:

MMKC

FINALLY! :)

YES it works, perfectly!

thank you very much, Martin!

currently, I can find MMKC

in my Programs and Features list

as well in any uninstalling softwares

on my OS.

I reuploaded it

on Mediafire

with text file pointing

to your name, to keep your

effort and rights reserved

Download it from here: Mouse Keyboard Center 64bit ENG 2.3.188

MS please resolve this issue

officially through your programmers

it's not good for your reputation, totally!

Again, Thanks a lot, Martin :)
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Anonymous

2014-09-07T01:50:13+00:00

This is so very very hard to believe from such a large company as Microsoft. I need to reinstall the drivers because the onscreen volume stopped working. Sure enough, removed it from the Programs and Features and now it is gone - but only from Programs and Features! I'm back to it still being installed and not being able to reinstall!! Now I have to go through the whole registry thing and all the other magic. The remove FixIt Does NOT see MMKC - like for so many others also ran into.

Microsoft - really - still at this point in time - really!!!!! Make an uninstall program specifically for this stupid, pathetic, hapless, wretched MMKC software! Read this post from Ray (thanks for the mention Ray): http://raywoodcockslatest.wordpress.com/2014/02/04/uninstall-mmkc/

**DO you really think your customers should be going though this to remove or reinstall your software!!!! Really!!!**Come on - do better!!
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Anonymous

2012-11-13T07:03:56+00:00

Hi, Jessen P

Thanks for the quick reply . I already ran the fixit and it solved the problem, As for your second question the steps i took before the problem occured were (in chronological order) : i uninstalled the drivers for both the keyboard and the mouse, rebooted, saw no changes, decided to uninstall mouse and keyboard center, rebooted, tried to install intellipoint 8.2. There i got the message that a previous installation of the program existed and it was then when i realized that the uninstallation of MKC was unsuccesful.
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