Cannot install/uninstall Microsoft Mouse And Keyboard Center!

Anonymous
2012-11-12T11:35:47+00:00

Hi, i was having trouble with the Microsoft Mouse and Keyboard Center because it didn't identify my Touch Mouse correctly (listed it as HID-compliant device and not by its name like my Sidewinder X4 keyboard). I uninstalled it from Add/Remove Programs and i also uninstalled the drivers for my mouse AND my keyboard (because it showed a Dual Receiver Device in device manager). I rebooted my computer but when i tried to install the drivers again through the Mouse and Keyboard installation process i got an error message telling me that it was already installed. I uninstalled it again ( the "ghost" of it was still listed in Add/Remove programs) and rebooted. When i tried to reinstall it i got again the message that was telling me that it was already installed. This is when the weird stuff began happening. The program was once again listed in Add/Remove programs (this time with its icon and not just a "ghost"). I tried to uninstall it and got a message telling me that the uninstallation process could not procced because some files of the original installation were corrupted or missing. But now the program was listed in the start menu of Windows and when i double clicked it it began an installation process which stopped immediately returning a message that mkc.msi was missing from a temporary file of My Documents and it could not proceed, So now i cannot neither install nor uninstall the damned thing. I tried to roll back my computer but it didn't solve any problems. I suspect that some registry entries weren't deleted properly during the first uninstallation process. I don't want to mess with the registry by myself at least not until i am sure which registry entries are created by and related with the program. Any help would be appreciated.

Thanks in advance

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-11-13T05:19:25+00:00

Hello spmisik,

Thank you for asking the Question!

Sorry to know that you face issues with Microsoft Mouse And Keyboard Center . As I get it right you cannot install/uninstall Microsoft Mouse and Keyboard Center.

I need to ask you a few questions in order to assist you in a better way.

 1. Does the issue persist with a particular application?

 2. Were there any changes (hardware or software) made to the computer prior to the issue?

Run the fixit and check.

**Fix problems with programs that can't be installed or uninstalled** 

Reply to us if you face any issues with Microsoft Mouse and Keyboard Center  or any other Windows Issue, and I would be glad to assist you again and try to rectify the issue as early as possible.

Have a nice day!

Hope this information helps.

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  1. Anonymous
    2016-07-01T12:26:30+00:00

    I try this on W10, and it install ... finally

    Next i was able to update to a newer version... with a small error at the end of the install

    But all seems ok, i hv acces to my mouse! thank to you!

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  2. Anonymous
    2016-01-24T04:54:52+00:00

    Hi Martin,

    Yes!

    I downloaded the MouseKeyboardCenter_64bit_ENG_2.3.188.zip you pointed me to, extracted it, then ran

    ...\mousekeyboardcenter\setup64\mkc.msi.

    It got usual error about missing .msi, so I Browsed to the new mkc.msi again and it then seems to finish OK.

    Eureka! Now when doing:

    Settings, Devices, Mouse & touchpad, Additional Mouse options

       There is no error msg.

    Please confirm this is how it should be installed?

    Thanks very much!

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  3. Anonymous
    2016-01-20T23:54:57+00:00

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