"Your organization's policies are preventing us..."

Anonymous
2012-07-26T16:29:34+00:00

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up somewhere, the only things I've ever messed with were the OEM Background picture when logging on and to disable the autorun features to prevent installation of malware from infected usb drives that I interact with on campus frequently giving me enough time to scan them before activating them.

I tried going back into the registry and setting the policy for autorun to be unconfigured again as it was default and it didn't fix the problem.

I get that error message when using various MS Office products, 2010 and 2013, when trying to go to an external link in a document/program or when trying to hyperlink within a document (e.g. Table of Contents --> Page 23...) But I know it isn't specifically office, or at least I think.

Thoughts on what I can do?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2017-12-28T22:53:19+00:00

    Actually I downloaded Windows Microsoft fixit tool rebooted the computer and it fixed the problem.

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  2. Anonymous
    2017-12-15T21:50:55+00:00

    Try going to control panel under programs and features, turn windows features on and off and check the internet explorer box. This worked for me when my links in Outlook did not work, may also work with Excel.

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  3. Anonymous
    2017-12-12T12:15:16+00:00

    open regedit and check:

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open

    AND 

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command

    the data column for the open reg should say &Open

    the data column for the command reg should say htmlfile

    On my version of the error I didn't have the open or command entries, you can just right click new...  type the names and follow the structure of the other registry entries

    Hope this helps.

    Cheers

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  4. Anonymous
    2017-12-01T01:44:28+00:00

    This is what worked for me. In control panel under programs and features, I selected turn windows features on and off, and checked the box Internet Explorer 11, and my problem was solved.

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