"Your organization's policies are preventing us..."

Anonymous
2012-07-26T16:29:34+00:00

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up somewhere, the only things I've ever messed with were the OEM Background picture when logging on and to disable the autorun features to prevent installation of malware from infected usb drives that I interact with on campus frequently giving me enough time to scan them before activating them.

I tried going back into the registry and setting the policy for autorun to be unconfigured again as it was default and it didn't fix the problem.

I get that error message when using various MS Office products, 2010 and 2013, when trying to go to an external link in a document/program or when trying to hyperlink within a document (e.g. Table of Contents --> Page 23...) But I know it isn't specifically office, or at least I think.

Thoughts on what I can do?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2017-12-01T01:38:46+00:00

    "Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

    There is no organization here. I have a home personal computer used for my personal use and there is no help desk. So MICROSOFT, please HELP!!!

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  2. Anonymous
    2017-03-20T14:32:12+00:00

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  3. Anonymous
    2016-07-15T11:49:45+00:00

    Here's what solved my problem just a few seconds ago!

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  4. Anonymous
    2015-03-19T13:15:35+00:00

    Trying all the above failed on a 64 bit windows 7 Installed on a corporate machine on a domain.

    The easiest fix was to install google Chrome, set it to default, then setting Internet Explorer back to default. This resolved the issue.

    I then uninstalled Google Chrome since the user did not use it, and all told it took about 2 minutes.

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