How to provide feedback to microsoft?

Windows 10 has a Feedback Hub application in the Start menu. It's about time.

Ashley

You have provided links to a lot of customer service / technical support options, and I am grateful you have tried to help. But this is not what I am after (and I don't think it is what others who have contributed to this thread are after).

If I call technical support or customer service and give them some feedback on a Microsoft product, how do I know it is going to be logged verbatim and passed on to the appropriate people? Also, don't I need to pay for technical support or customer service? Why would I do this just to provide a suggestion for how I think a product could be improved?

The links to Connect/Technet seem more appropriate for IT pros and users with interest in very professional level software (e.g. database softare). It does not look appropriate for general consumers (I ask on answers.microsoft.com because I am not an IT pro).

If Microsoft are only interested in feedback from business and pro users, they are going to get highly skewed feedback.

The original question was not motivated by a specific product, I was simply asking if there is a single, well organised place to go to provide feedback on all Microsoft products (I used the Apple site as an example because I was hoping there would be a MS equivalent). Clearly this is not the case, and instead the feedback mechanisms are a convoluted mess. I think earlier in the thread you said something to the effect of it would not be reasonable for MS to have a feedback site equivalent to Apple's because MS has a much larger portfolio of products and services. Actually, I think this is a reason why it would be more important for MS to have a single page which acts as an easy to use conduit to feedback options (*not tech support or customer service*) for all the products and services.

We are not looking for a place to provide feedback on the webpage or the quality of the answers on a support forum.  We are looking for a place to take a survey or provide feedback on actual applications such as Office 2010, Windows7, Word, etc...

For example, the current feedback options allow me to tell my mechanic (tech support) they did a great job fixing my car (problem).  I'd like to tell Ford or Honda (Microsoft) about what they did well or poorly with the applications.

The feedback option is on every page you use on Microsoft websites and is linked directly to each area specific to the topic you had been assessing, at the bottom where it is asked:

"Was this page helpful?

Your feedback helps improve this site.

"

Is where to place feedback, where this information is the used to improve the page content and suggest improvements. This feature is not being utilized to it's fullest capability.

Your other options are to join/subscribe either Microsoft Connect or Microsoft TechNet services, There are plenty of was from Microsoft/Windows user's to provide feedback and help make a great brand/product better!

Hope this helps!

Let them know here..

http://answers.microsoft.com/en-us/feedback/forum?tab=unanswered