Need more accurate computer diagnostic tools to find and fix problems

Anonymous
2012-04-24T20:41:21+00:00

Original Title: Why does nothing work?

Why are there no accurate computer diagnostic tools? OK. So I have some computer problems. It is not recognizing the sound card and several other things, six in all, yellow exclamation marks beside the DVD drive, OHCI compliant something or other, generic PnP Monitor, the processor (fer gawd's sake, how is it even working?), HD sound card and the PCA standard ISA bridge.

Oh yeah, first of all its a virus, then it is OEM software, so contact them. With all this, the last advice I can get is to reformat the drive and reload Win7, oh yes, and reload all my software, that at least two weeks work. And if that does not fix it, it is a hardware problem!! Why don't we just replace the mobo and see if that is it?

It is like having car problems and the garage says, "Oh yeah, we will just replace the motor and power train and see if that is the problem. If it is still there, it might be the chassis.".

What I want is a diagnostic tool that will examine the computer and pinpoint the problem and fix it. Is this too much to ask - Bill Gates? We have this for our cars. After all this time, it should be possible. In computer problems, there is way too much try this, try that. Time to switch to MAC... or Linux.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-04-25T15:12:59+00:00

    Oh Mike you are a Doom and Gloom merchant today. Virus writers do not target device drivers!

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  2. Anonymous
    2012-04-25T14:53:50+00:00

    Considering the amount of issues that you have, it is every bit the answer.

    Virus infections these days are not the same as they were. There was a time when a simple system restore would take them out. So the virus writers made sure that restore points were infected too.

    When they realized that users were deleting restore points, fixing the issues and then creating new restore points, the virus writers took to trashing the OS to the point where little works.

    This is where you are today. So you have choices.

    You can spend hours, maybe days, trying to recover it bit by bit but eventually succumbing to a total re-install..

    OR

    You can save yourself the time and re-install now.

    The system may well report back as being virus free but you can't be sure 100% and if just one of the original virus functions is still active, you lose.

    You have the perfect opportunity to start over, install your important stuff and create a system image which can be used to get over issues like this very quickly in the future.

    It's your choice of course.

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  3. Anonymous
    2012-04-25T14:00:05+00:00

    Doug

    Code 3: The driver for this device might be corrupted, or your system may be running low on memory or other resources

    Updated: August 31, 2007

    Applies To: Windows Server 2008

    Device Manager displays the following message in the Device Properties dialog box, on the General tab, in the Device Status text box:

    The driver for this device might be corrupted, or your system may be running low on memory or other resources. (Code 3)

    Diagnosis

    The driver cannot successfully load because it is corrupted, or because there is not enough memory to run the driver.

    Resolution

    If the driver is corrupted, uninstall the driver and then scan for new hardware to install the driver again. To scan for new hardware, click the Action menu in Device Manager, and then click Scan for hardware changes.

    If the computer has insufficient memory to run the driver, you can close some applications to make memory available. To check memory and system resources, click Start, All Programs, Accessories, Systems Tools, and then click System Information. You may have to install additional random access memory (RAM).

    Source: http://technet.microsoft.com/en-us/library/cc771799(v=ws.10).aspx

    In the action centre, I can't find any "View reliability History", so I am not sure where to go with that.

    Select, Start, Control Panel, Action Center. Click on the Arrow down to the right of Maintenance and then on View reliability history.

    Maintenance is located under Security.

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  4. Anonymous
    2012-04-25T13:14:36+00:00

    That is what everyone keeps saying. My original point is that is not much of an answer, but I appreciate your comments. You think this is caused by a virus?

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  5. Anonymous
    2012-04-25T13:12:48+00:00

    This look like good advice that will take me awhile to go through. The yellow exclams all say code 3, which as far as I can tel,l does not mean much. In the action centre, I can't find any "View reliability History", so I am not sure where to go with that.

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