SD memory Card Reader is not working on Windows 8

Anonymous
2012-11-06T10:51:12+00:00

* Original Title: Windows 8 SD memory Card Reader Driver

I installed Windows 8 on a new Samsung Laptop (NP350V5C-A02UK) and the SD card reader is not working. Called Samsung who advised no driver for Windows 8 available yet. Also was told that Microsoft would have a generic driver that could solve this problem, but when I called support I was told no such thing is available. Has anyon eelse experienced this issue, and if so how did you resolve it? Thanks

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-11-07T01:00:47+00:00

Hi Jakub Socha,

Thank you for the post. I am sorry to hear that the SD memory Card Reader is not working on Windows 8.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

1.      What exactly happens while you try to connect the device?

2.      Are you getting any error code or error message? If yes, what is the complete error message?


Let’s follow the methods provided below and check if it helps.

Method 1: Run the Hardware troubleshooter and check.

Follow the steps to run the troubleshooter:

a. Press Windows key + C on your keyboard to show the Charms bar.

b. Type Troubleshooting and click Troubleshooting under Settings.

c. Now type Hardware Troubleshooter in the search option.

d. Click on Hardware troubleshooter to run the troubleshooter.


Method 2: Install latest drivers for the USB device and check.

Download the Windows 7 drivers from the Manufacturer’s website and install them in compatibility mode.

a.       Right click on the driver setup file and select “Properties”.

b.      Select “Compatibility” Tab.

c.       Make a check mark next to Run this program in “Compatibility mode” and select previous version of Windows supported by the software, from the drop down list.

d.      Then click on “Apply” and “Ok” option.

e.       Then install the driver.

f.       Then restart your computer and check how it works.

Method 3: Install optional updates and check.

a. At the Start screen, type Windows Update.

b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.

c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Hope it helps. If you have any other questions, please do not hesitate to let us know. We will be glad to help you further.

Thank you.

Was this answer helpful?

10+ people found this answer helpful.
0 comments No comments

94 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-10-15T10:18:34+00:00

    I had so much difficulty with this that I sent the laptop back to Samsung (still under warranty) and it was collected, repaired and returned in a flash ('scuse the pun).  Am now entirely happy with it.  Thank you everyone for all your help and suggestions. Dorothy

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-10-15T08:13:20+00:00

    I`ve got win 8 pre installed sd driver still not working on dell inspirion 15r

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-09-17T09:46:51+00:00

    Hi,

    Thank you for sharing the resolution with us. This might definitely help other users who are experiencing the same issue.

    Please feel free to reply, in case you face any other issues with Windows in future.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-09-16T10:55:10+00:00

    Yes, had win7 on hp pavilion. Hard drive crashed, installed win8. Card reader not working, can't find driver (assume what is needed.)

    I had the same problem and I thought that my card reader has stopped working. Then I checked Devices and Printers in control panel and I discovered it is being showing in their. So it is definitely not the card reader. Then I checked it in the Disk management in Computer Management tools.

    It is there too, but without a drive letter. I right clicked on the drive changed the drive letter. Whola!

    Card reader is back again in My computer. So it is something with the Windows 8 and I never had this problem in Windows 7.

    Hope this will help you or someone else at least if you have already rectified your problem.

    Thanks

    Was this answer helpful?

    0 comments No comments