SD memory Card Reader is not working on Windows 8

Anonymous
2012-11-06T10:51:12+00:00

* Original Title: Windows 8 SD memory Card Reader Driver

I installed Windows 8 on a new Samsung Laptop (NP350V5C-A02UK) and the SD card reader is not working. Called Samsung who advised no driver for Windows 8 available yet. Also was told that Microsoft would have a generic driver that could solve this problem, but when I called support I was told no such thing is available. Has anyon eelse experienced this issue, and if so how did you resolve it? Thanks

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-11-07T01:00:47+00:00

Hi Jakub Socha,

Thank you for the post. I am sorry to hear that the SD memory Card Reader is not working on Windows 8.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

1.      What exactly happens while you try to connect the device?

2.      Are you getting any error code or error message? If yes, what is the complete error message?

Let’s follow the methods provided below and check if it helps.

Method 1: Run the Hardware troubleshooter and check.

Follow the steps to run the troubleshooter:

a. Press Windows key + C on your keyboard to show the Charms bar.

b. Type Troubleshooting and click Troubleshooting under Settings.

c. Now type Hardware Troubleshooter in the search option.

d. Click on Hardware troubleshooter to run the troubleshooter.

Method 2: Install latest drivers for the USB device and check.

Download the Windows 7 drivers from the Manufacturer’s website and install them in compatibility mode.

a.       Right click on the driver setup file and select “Properties”.

b.      Select “Compatibility” Tab.

c.       Make a check mark next to Run this program in “Compatibility mode” and select previous version of Windows supported by the software, from the drop down list.

d.      Then click on “Apply” and “Ok” option.

e.       Then install the driver.

f.       Then restart your computer and check how it works.

Method 3: Install optional updates and check.

a. At the Start screen, type Windows Update.

b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.

c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Hope it helps. If you have any other questions, please do not hesitate to let us know. We will be glad to help you further.

Thank you.

Was this answer helpful?

10+ people found this answer helpful.
0 comments

94 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-12-17T14:35:03+00:00

    WRONG !  NONE of these works! Care to try again.   There are NO drives for the card USB card reader, NONE.   Windows 8 did an update and POOF my card reader was gone from My Computer.  WHAT did Microsoft do?

    Sometimes I get the impression that Microsoft is really trying hard to drive me to Apple! This is one more in a seemingly endless series of frustrations from what used to be a decent, even very good, operating system. And I'm not griping about UI changes here, I'm talking about missing or broken functionality. Unreal!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-11-01T12:36:46+00:00

    Hey, Support Engineer Sharief K

    1. If I try to connect my SD Card into the reader, it doesn't do anything, even not that sound.
    2. What to do ?
    3. I searched webs for information, but nothing really helped, it just doesn't do anything :(

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-10-16T19:02:01+00:00

    WRONG !  NONE of these works! Care to try again.   There are NO drives for the card USB card reader, NONE.   Windows 8 did an update and POOF my card reader was gone from My Computer.  WHAT did Microsoft do?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-10-15T19:47:54+00:00

    I am trying to find the windows 7 driver for the sd drive as it's not on my windows 8 machine.  But I can't find the windows 7 drivers on the manufacturers website - I've looked but just don't seem to be in the right place.  Would appreciate your help.

    Was this answer helpful?

    0 comments