Blue Screen problem ref ntfs.sys

Seagate test shows as Passed

I have Belarc Advisor. Don't know what you mean about Product Key. As applicable to what please.

Latest BSOD 15 mins ago:

STOP: 0*0000008E (0*C0000005,0*005F8365,0*B1F95924,0*00000000

I would not start a new thread. A Moderator may move the thread but both Spirit X and I both understand where you are in resolving your problem.

You can download Belarc Advisor which will most likely reveal your product key:

http://www.belarc.com/free_download.html

The problem is that without an operating system CD you are likely to be in some diifficulty trying to reinstall on a new hard drive. SpiritX may be able to suggest a workaround but a non-functioning CD drive makes a successful reinstallation even more remote.

The test utility is accessible through one of the links SpiritX gave you:

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=SeaTools&vgnextoid=720bd20cacdec010VgnVCM100000dd04090aRCRD

As things are, I cannot see the wood for the trees. Would it be better to terminate this thread and go to Answers as applicable to XP SP3. I am getting instructions from several sources and instead of attempting things serially I am being given them in parallel.

What is your computer make and model? Answer: locally built

What is the hard drive make and model?

ST3500320AS [Hard drive] (500.11 GB) -- drive 0, s/n 9QM832MB, rev SD15, SMART Status: Healthy

Do you have a retail or OEM Window XP CD or are you reliant on a branded copy of Windows XP on the hard drive? Do have the product key for activating after reinstalling?

No my DVD drive doesn't work. It cannot read or write and the drawer  opens at all odd moments.

a branded copy of Windows XP on the hard drive? Yes

Do have the product key for activating after reinstalling? No.

Note that I have gone to the Seagate website but see nothing that refers to diagnostics.

Hi,

Well at least now we know you have Windows XP so you should be asking in the Answers

Windows XP Forums.

Answers - Windows XP Forums

http://answers.microsoft.com/en-us/windows/forum/windows_xp

=======================

Sounds  like the hard drive has developed an issue and it "may" be failing though that is

not 100% at this point.

If CheckDisk fails to complete  <-- Manufacturer's Diagnostic Utilities.

(The old 302602 links is not valid now for the diagnostic links.)

Diagnostic Utilities By Manufacturer - run the one for your hard drive

http://www.techsupportforum.com/hardware-support/hard-drive-support/462298-no-ide-device-found.html

Corrected list as of 6-09-2010

Fujitsu Hard Drives: Diagnostic Utilities Here

http://www.fujitsu.com/emea/products/hdd/ 

Hitachi Hard Drives: Diagnostic Utilities Here

http://www.hitachigst.com/support/downloads/ 

IBM Hard Drives: Use Hitachi Utilities*

Toshiba Hard Drives: Use Hitachi or Maxtor Utilities

Maxtor Hard Drives: Diagnostic Utilities Here (now SeaGate)

http://www.seagate.com/www/en-us/support/ 

Quantum Hard Drives: Use Maxtor Utilities

Seagate Hard Drives: Diagnostic Utilities Here

http://www.seagate.com/www/en-us/support/downloads  

Conner Hard Drives: Use Seagate Utilities

Samsung Hard Drives: Diagnostic Utilities Here

http://www.samsung.com/global/business/hdd/ 

Western Digital Hard Drives: Diagnostic Utilities Here

http://support.wdc.com/product/download.asp?lang=en

The trial versions of one of these "might" help.

SpeedFan

http://www.almico.com/sfdownload.php

HD Tune

http://www.hdtune.com/

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right