Blue Screen problem ref ntfs.sys

Anonymous
2012-01-09T09:37:52+00:00

This is the info on the blue screen yesterday:

BSOD Jan 8 2012

STOP:0*00000050 (0*B3553490,0*00000001,0*B7E23D4F,0*00000000)

ntfs.sys – Address B7E23D4F base at B7DFE000, DateStamp 48025 (Note that due to camera work, there may be other numbers after 48025).

Help appreciated

Peter Matthews

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-01-13T16:40:27+00:00

Hi,

I understand the hospital as I was in the emergency room twice on 12/30 and 12/31

myself, no fun.

Please ask in the Answers Windows XP Forums where there as experts who specialize

in XP.

Answers - Windows XP forums

http://answers.microsoft.com/en-us/windows/forum/windows_xp

Also please provide all the information they need to help them help you.

How to ask a question

http://support.microsoft.com/kb/555375

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  1. Anonymous
    2012-01-14T18:14:41+00:00

    My reaction is that you probably need to replace the hard drive. You certainly need to back up your data files while you can.

    What is your computer make and model?

    What is the hard drive make and model?

    Do you have a retail or OEM Window XP CD or are you reliant on a branded copy of Windows XP on the hard drive? Do have the product key for activating after reinstalling?

    You can run chkdsk and attempt a repair but this could make the situation worse.

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  2. Anonymous
    2012-01-14T17:37:21+00:00

    ChkDsk on Jan 14 2012 Windows XP SP3

    Microsoft Windows XP [Version 5.1.2600]

    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\User>chkdsk

    The type of the file system is NTFS.

    WARNING! F parameter not specified.

    Running CHKDSK in read-only mode.

    CHKDSK is verifying files (stage 1 of 3)...

    File verification completed.

    CHKDSK is verifying indexes (stage 2 of 3)...

    Deleting index entry RA6AAC~1.DAT in index $I30 of file 37278.

    Deleting index entry rapport_var_0.cfg.data in index $I30 of file 37278.

    Deleting index entry 4A in index $I30 of file 61839.

    Deleting index entry 4E in index $I30 of file 81722.

    Deleting index entry AF in index $I30 of file 81722.

    Deleting index entry 84 in index $I30 of file 81860.

    Deleting index entry 7E in index $I30 of file 82158.

    Deleting index entry 86 in index $I30 of file 82160.

    Deleting index entry 3A in index $I30 of file 82251.

    Deleting index entry 6A in index $I30 of file 83429.

    Deleting index entry WDFME.log in index $I30 of file 146220.

    Deleting index entry VOE675~1.DB3 in index $I30 of file 152038.

    Deleting index entry Volumea20181d00f4611e08fb100196696dd76.db3-journal in index

    $I30 of file 152038.

    Deleting index entry Volumeff2d5279fd5c11e0902900196696dd76.db3-journal in index

    $I30 of file 152038.

    Deleting index entry VOLUME~2.DB3 in index $I30 of file 152038.

    Deleting index entry MG98C5~1.LOG in index $I30 of file 160972.

    Deleting index entry MGF1D3~1.LOG in index $I30 of file 160972.

    Deleting index entry mgmt_sysinfo.1.log in index $I30 of file 160972.

    Deleting index entry mgmt_sysinfo.2.log in index $I30 of file 160972.

    Deleting index entry mgmt_sysinfo.3.log in index $I30 of file 160972.

    Deleting index entry mgmt_sysinfo.4.log in index $I30 of file 160972.

    Deleting index entry mgmt_sysinfo.5.log in index $I30 of file 160972.

    Deleting index entry mgmt_sysinfo.log in index $I30 of file 160972.

    Deleting index entry MGMT_S~1.LOG in index $I30 of file 160972.

    Deleting index entry MGMT_S~2.LOG in index $I30 of file 160972.

    Deleting index entry MGMT_S~3.LOG in index $I30 of file 160972.

    Deleting index entry MGMT_S~4.LOG in index $I30 of file 160972.

    Deleting index entry U1.db3-journal in index $I30 of file 212108.

    Deleting index entry U18193~1.DB3 in index $I30 of file 212108.

    Deleting index entry localstore.rdf in index $I30 of file 266522.

    Deleting index entry LOCALS~1.RDF in index $I30 of file 266522.

    Deleting index entry sessionstore.js in index $I30 of file 266522.

    Deleting index entry SESSIO~1.JS in index $I30 of file 266522.

    Deleting index entry urlclassifierkey3.txt in index $I30 of file 266522.

    Deleting index entry URLCLA~1.TXT in index $I30 of file 266522.

    Index verification completed.

    Errors found. CHKDSK cannot continue in read-only mode.

    C:\Documents and Settings\User>

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  3. Anonymous
    2012-01-13T13:19:27+00:00

    What does a chkdsk report show?

    If you just want a chkdsk report on your C partition select Start, Run, type "cmd" without quotes in the box and press the ENTER key. Type chkdsk and press the ENTER key and a report, detailing amongst other things a summary of how the disk space is utilised, is provided. If you want a report on a partition or drive other than C you need to go to that partition. To access F, where F is the required partition you type F: and press the ENTER key.

    Copying reports from a command prompt can be tricky. Right click and select Mark. This enables you to highlight selected text and click to copy. You then go to an open Word, Notepad or similar file, right click and paste. The selected text transfers from your clipboard to the open file. You can paste directly into a reply message to most forums.

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  4. Anonymous
    2012-01-13T11:25:40+00:00

    Regret that in giving you the BSOD info, I overlooked stating that I am XP SP3.

    My BlueScreenView doesn't appear to work in that the mini dump screen is blank after the automatic reboot.

    I have been in hospital as an emergency since starting this question so I am not at my best.

    Peter Matthews

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