Windows 8 Touch Screen not working on my Gateway ZX6971

Anonymous
2012-10-25T17:39:02+00:00

I have a Gateway ZX6971 all in one touch screen. I recently downloaded the windows 8 release preview  and i cant find anyway to get my touch screen capabilities working again. Is there a way to fix this problem? I tried reintalling the Card Reader Driver and try to open some touch programs in capability mode. Is there anything I can do to do my touch screen back? It worked fine in Windows 7. Any help or advice would be great! Thank you!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-10-25T23:44:27+00:00

Hi ssackfield88,

This issue may be a display driver issue. I checked Gateway's website for available drivers for the ZX6971 and there are no Windows 8 drivers. Use the contact us link here to see when or if drivers will be available to support Windows 8 on your computer.

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  1. Anonymous
    2012-10-26T20:23:14+00:00

    I saw that Gateway has intel video drivers for windows 8 for the 6980 so I am going to try that tonight....

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  2. Anonymous
    2012-10-26T20:12:35+00:00

    I did a clean install and touch screen still not working.  It was working great in the preview version.  Very strange.

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  3. Anonymous
    2012-10-26T15:31:40+00:00

    I have a Gateway ZX6971 AIO. Gateway has Windows 8 drivers for Bluetooth and WLAN which fix the wireless issues.  However, nothing to fix touch screen as of yet.  Was on Gateway tech support all morning and they can't figure it out. http://support.gateway.com/product/?cmpid=supportnav

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  4. Anonymous
    2012-10-26T14:41:29+00:00

    Try to install the windows 7 driver for the card reader via compatibility mode. As for touch screen, I suggest giving eGalax Touch or NextWindow Touch driver a try.

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