Windows 8 Touch Screen not working on my Gateway ZX6971

Anonymous
2012-10-25T17:39:02+00:00

I have a Gateway ZX6971 all in one touch screen. I recently downloaded the windows 8 release preview  and i cant find anyway to get my touch screen capabilities working again. Is there a way to fix this problem? I tried reintalling the Card Reader Driver and try to open some touch programs in capability mode. Is there anything I can do to do my touch screen back? It worked fine in Windows 7. Any help or advice would be great! Thank you!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-10-25T23:44:27+00:00

Hi ssackfield88,

This issue may be a display driver issue. I checked Gateway's website for available drivers for the ZX6971 and there are no Windows 8 drivers. Use the contact us link here to see when or if drivers will be available to support Windows 8 on your computer.

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  1. Anonymous
    2012-11-09T00:51:14+00:00

    Please see the page by clicking the link below. Acer now admits the issue and working for a solution.

    http://acer.custhelp.com/app/answers/detail/a\_id/27011/~/all-in-one-touch-screen-functionality-lost-after-windows-8-upgrade

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  2. Anonymous
    2012-11-06T04:18:16+00:00

    Today 11/5/12 I called gateway and there is currently no driver also they said that there isn't any specific date for a release so I think I'll take a long time until it gets fixed

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  3. Anonymous
    2012-11-06T04:11:19+00:00

    Just wandering if this fixed it?

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  4. Anonymous
    2012-11-04T16:01:04+00:00

    the driver that made it work on win 7 was the Synaptics

    http://www.synaptics.com/solutions/technology/large-touchscreen

    Interesting.   Thanks for making me find that.   FWIW I have always thought of Synaptics "touch"  support only in terms of Touchpad "mouses"--which would be another way to try to get some of the W8 "fast and fluid" effect without having a working Touchscreen.   ;  )

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