Want to find out if this was scam .

Hi Gill,

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We had a variation on this theme several weeks ago, so I can't remember the details, but something strange happened on our computer, where we had a page come up saying we had a problem and to ring a number, and it all looked kosher. Ended up talking to a man with the usual foreign accent, told me to do the same things - typing in Fast Support. A list of supposed hackers, Russian, he told me, came up. He said of course that he could sort it out, but I had the 6th. sense, and before long he just hung up on me.

The number may have been the same as above, but I can't be sure.

So it is not always the incoming phone calls to beware of!

So this exact thing happened to me just today...

I got a call from a California  (415) area code. Picked up to hear a middle eastern man on the other line. He told me he was from Microsoft Tech Support and that they'd seen that I had tons of malware/viruses/attacks (whatever) on my new laptop. I asked him how he got this information and he said that he was connected to my computer and that Microsoft was being notified about the attacks. He told me to (Windows+R) to the Run box, and type in Eventvwr. He showed me over 2thousand errors, etc. Still freaked out, I asked what could be done about it. He said I probably downloaded something that granted access to some hackers. I specifically asked "which program is causing the issues?" Perhaps I'd get an idea of how it all came about... recall downloading said program, etc.  He told me he'd be able to tell me soon. 

I specifically asked how he could reassure me that he was actually calling from Microsoft. How I could know that he wasn't a hacker himself. He said he'd be able to confirm my IP address... something still didn't feel right.

I was told to type in the 'fastsupport/#####' into the Run box again. It took me to a site on my Chrome browser and automatically downloaded a program... 'assist' something. So I stopped and told him to 'hold on'. 

I looked up the site name and the program name on Google, while having him on the phone, and saw this thread... as well as others...  OK. So he was a scammer. 

Told the fella that "I'd call him back in a few". He said he'd stay on the line and wait because he wanted to help me. Asked if I could simply RUN the program and when I was done, he'd be able to help. I hung up and called Microsoft Tech Support who confirmed everything. It's a complete scam.

Spent an hour terrified that I'd given him access to my phone by going to the site. Paid for a Microsoft Security subscription and had  an actual tech scan the computer, remove all potential malware, and reassure me that I didn't give him access to the computer.

Sheesh...

***Can you believe the A**HOLE called me back an hour later???

The number was  14155994632

Beware folks