Windows 8 Start Screen and Apps Not Responding

Anonymous
2012-11-17T18:46:01+00:00

I upgraded to Windows 8 Pro on its release date.  It had been working fine for me until yesterday (11/16/2012).  Suddenly, I can't get the Start screen to respond.  I'm unable to launch apps, access the Charms bar, etc.  By pressing WinKey + D multiple times, I am able to get the Desktop to load.  Once loaded, the Desktop seems OK though I can't access Charms from it either.  

I tried the Apps Troubleshooter from http://go.microsoft.com/fwlink/?LinkId=271185, but it didn't find any problems.  Also, my screen resolution is above 1024 x 768, my video driver is current (I checked for updates via Device Manager), I do NOT have UAC disabled, and I'm logged into my own account (which is linked to my Microsoft account).  Also, I do not have a 3rd party AV/security product installed, just Defender.

In Event Viewer, I do see repeated errors from Time Broker (listed as TimeBroker.exe or  svchost.exe_TimeBroker).  The error message reads, "The Time Broker service terminated unexpectedly."  That didn't seem to be a problem until yesterday, but I don't know what to do about it.

I would appreciate any suggestions or advice.k

Matt

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2012-11-22T07:42:53+00:00

    Same issues.  BUMP!!!

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  2. Anonymous
    2012-11-22T03:34:55+00:00

    Matt, any more luck so far?  I can't restore since i ran a refresh before, apparently refresh clears the update history.

    i'm thinking a new update needs to be sent.

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  3. Anonymous
    2012-11-21T07:04:50+00:00

    I upgraded to Windows 8 Pro on its release date.  It had been working fine for me until yesterday (11/16/2012).  Suddenly, I can't get the Start screen to respond.  I'm unable to launch apps, access the Charms bar, etc.  By pressing WinKey + D multiple times, I am able to get the Desktop to load.  Once loaded, the Desktop seems OK though I can't access Charms from it either.  

    I tried the Apps Troubleshooter from http://go.microsoft.com/fwlink/?LinkId=271185, but it didn't find any problems.  Also, my screen resolution is above 1024 x 768, my video driver is current (I checked for updates via Device Manager), I do NOT have UAC disabled, and I'm logged into my own account (which is linked to my Microsoft account).  Also, I do not have a 3rd party AV/security product installed, just Defender.

    In Event Viewer, I do see repeated errors from Time Broker (listed as TimeBroker.exe or  svchost.exe_TimeBroker).  The error message reads, "The Time Broker service terminated unexpectedly."  That didn't seem to be a problem until yesterday, but I don't know what to do about it.

    I would appreciate any suggestions or advice.k

    Matt

    PLEASE U INFORM TO ABOUT THIS THIS QUESTION

    U DO NOT OTHER ANTI VIRUS  INSTALL BECAUSE START MENU DO NOT DISPLAY ABOUT OTHERS ANTI VIRUS.

    BUT AVG ANTI VIRUS INSTALL PROBABLY WORK AND FULLY support FOR WINDOWS  8.

    WINDOWS 8 IS A FULLY SYSTEM AND A GOOD OS IN THESE DAYSWINDOWS 8 USES ONLY MICROSOFT SOFTWARE AND ANTI VIRUS ONLY AVG OR MICROSOFT DEFENDER USE.WINDOWS 8 INTERNET EXPLORER IS A GOOD AND FULLY SUPPORT FOR ANY WEBSITES LIKE STREAMING WEBSITE YOUTUBE,DAILY MOTION, 8tracks, and so on with bulid in flash player and do not use other broswer install and other software because OS is damage except avg anti virusthanks

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  4. Anonymous
    2012-11-20T02:38:11+00:00

    Thanks for your reply.  I did install  KB2769034.  Unfortunately, I no longer have restore points that go back prior to the when KB2769034 was installed.  I was surprised there were so few.  I changed my setting to 10%, it was on 2%.  Not for sure why as it was set to 10% on Win7 before I upgraded to Win8.

    Thanks,

    Matt

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  5. Anonymous
    2012-11-19T23:57:41+00:00

    I was able to get to the desktop by hitting ctrl alt del and signing out. When I signed back in, I immediately went to the desktop. It seems that you have a little time before the explorer service hangs to get into there. Once there, you can go to task manager and run msconfig from there (if the run command won't show up).

    You can also boot to safe mode using these instructions.

    http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/

    Just boot without networking... since that seems to lock up the system.

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