Error code 800B010A or 0x800B010A

Anonymous

I cannot update my windows with the automatic updates it alerts me of. When i try to it gives me the error code 800B010A or sometimes 0x800B010A; what does this mean? I tried to have windows fix it but it wouldn't work. I noticed a lot of the updates it needs to do(9) have to do with security, which worries me if i am not protected with ms security updates. I also cannot run windows defender and the icon in the bottom right showing my signal strenth for my wireless connection has all empty bars with a big red X going through it but for some reason i have no problem getting online. i called one of those online geek squad people and before he charged me i told him what the problems were and he thinks it is a glitch in the windows 7 OS. he didn't think it was a virus since i dont have any problems with my computer, i have virus protection and these are not common things a virus attacks. he told me the only way to fix this would be to do a factory restore but i would lose everything and have to start over like my computer just came out of the box. i dont mind doing this if it will help secure longevity on this computer as i just got it a little over a year ago but would prefer not to if i dont have to. any ideas of why this is happening and how i can fix it??? thanks!

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Anonymous

ok i finally did all of the steps above you asked me to pa bear and it still does NOT update these windows updates... now what??? :( this is getting ridiculous!!! :(

Enough already. I'm over it, too.

Follow the instructions in the ANSWER post in this thread (to-the-letter & in order) to return your computer to a secure & functional state: http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/bc95f2f0-7968-4bd0-8de5-70b83db31fa6

~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

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68 additional answers

Anonymous

2011-02-01T19:46:00+00:00

You're mowst welcome, steveyzerman19. Strongly advise you not to reinstall Norton again or you'll be stuck in the same situation you're currently in.

There are free, worthwhile AVs that are compatible with Windows 7, such as Avast,Avira, and Microsoft Security Essentials.

MowGreen

Windows Expert IT Pro - Consumer Security

*-343-* FDNY

NEVER FORGOTTEN
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Anonymous

2011-02-01T18:52:05+00:00

ok thanks. i am going to do it this weekend when i have a lot of free time. i will check back in with you two to let you know if it was succeful. Thanks again for all your time and help.
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Anonymous

2011-02-01T18:48:53+00:00

i'm really not interested in getting to know windows 7, just interested in it working properly. so you are saying that i can go ahead now and follow the directions you gave me above to re-install windows because everything i need to do it is already on my computer, correct? thanks.

If you learn about it from the Help file you'll keep it working properly. The choice is yours.

As long as you've backed up all of the personal data that you want to preserve, then yes, go ahead and use the Recovery partition to reinstall Windows 7.

MowGreen

Windows Expert IT Pro - Consumer Security

*-343-* FDNY

NEVER FORGOTTEN
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Anonymous

2011-02-01T18:27:15+00:00

i'm really not interested in getting to know windows 7, just interested in it working properly. so you are saying that i can go ahead now and follow the directions you gave me above to re-install windows because everything i need to do it is already on my computer, correct? thanks.
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