Dear, Microsoft Team,
I have the same problem as the one before. I just can't find my product key anymore. It was delivered within a mail as I purchased Windows 7 Pro online but now, it seems that it has disappeared.
I only have this information from the MGADiag tool. It says that:
Please help me to find my Key. I tried to find the key with its last 5 digits but without success. I am quite desperate.
Thank you very much,
KS
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-2YRTT
Windows Product Key Hash: s4tFIaHYrA+p5DNQubDmcvd447Q=
Windows Product ID: 55041-089-0031046-86919
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {9CF2A755-C1CF-416B-AD1A-613A68BE2121}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9CF2A755-C1CF-416B-AD1A-613A68BE2121}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-089-0031046-86919</PID><PIDType>6</PIDType><SID>S-1-5-21-1163443978-1168374231-2195438032</SID><SYSTEM><Manufacturer>Sony
Corporation</Manufacturer><Model>VPCS11C5E</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0310Q3</Version><SMBIOSVersion major="2" minor="6"/><Date>20100930000000.000000+000</Date></BIOS><HWID>E0C73507018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-089-003104-03-1031-7600.0000-0632010
Installation ID: 017451275310781736072505664220238046171196598200377795
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2YRTT
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 30/01/2012 23:12:39
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:23:2011 11:33
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: PAAAAAIAAgABAAIAAgACAAAABAABAAEAln02a9sHOgz04ozdyjYkQ2BL+y539vwZmM6W+8z49HMmnFxd
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name
OEMID Value OEMTableID Value
APIC Sony
VAIO
FACP Sony
VAIO
HPET Sony
VAIO
BOOT Sony
VAIO
MCFG Sony
VAIO
ASF! Sony
VAIO
SLIC Sony
VAIO
SSDT Sony
VAIO
SSDT Sony
VAIO
SSDT Sony
VAIO
"Tassaduq" wrote in message news:612ab45c-28e9-4294-b9e5-a404faf03100...
the utility reported the key bbbbb-bbbb-bbbbb-bbbb which it is getting from the registry and it is BBBB-BBBBB not like qw4hd-dqcrg-hm64m-6gjrk-8k83t
It is not getting my old key :(
This is a known problem with some keys - it's not known what it signifies, but there's a possibility that the key is still present and genuine.
Please do me a favour - run the MGADiag tool on the system and post the report - it'll at least give you the last three groups of characters anyhow (I have no idea how or if you'll be ale to get the first two, if ALL the utilities JWS pointed you at are
unable to show them)
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop -http://go.microsoft.com/fwlink/?linkid=52012
)
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.