In Windows 7, trying to do backup, getting error code 0x8078002A

Anonymous
2011-02-13T19:17:33+00:00

when I try backing up with a system image, using windows7 professional.  Backing up to WD 3TB usb drive I get error code 0x8078002A

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Anonymous
2013-03-25T11:37:49+00:00

I had this problem, too, with Windows 7, trying to use Windows Backup to two new Western Digitial 3TB drives, pre-formatted with NTFS for Windows. It's very frustrating because each attempt takes many hours before the error occurs so you don't know until it succeeds whether it will.

I found what worked for me here:

http://wdc.custhelp.com/app/answers/detail/a_id/6618/

You can download WD Quick Formatter from that site. However, don't follow the instructions on that page for formatting a HD under Windows 7, because it tells you how to use MS Disk Management, which will make a 2TB partition and not recognize the remainder of the drive. You must use WD Quick Formatter as described here:

http://wdc.custhelp.com/app/answers/detail/search/1/a_id/3868

Good luck!

[I think it's unconscionable that MS hasn't fixed this with their built-in tools.]

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Anonymous
2011-12-04T15:47:34+00:00

Hello David JJones,

 If you have followed the steps within this thread but are still having a problem, I would suggest reposting this as a new question at the link below.  Please include any steps you have tried and any additional information that will be helpful.

Microsoft Answers:

http://answers.microsoft.com/en-us/windows

Also, I would suggest looking through the thread below. 

Microsoft TechNet Forum:  http://answers.microsoft.com/en-us/windows

http://social.technet.microsoft.com/Forums/en/w7itprogeneral/thread/d5937704-da8c-44b3-87ef-8d6ad25e0e17

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Anonymous
2011-02-14T21:33:29+00:00

Google provides quite a number of cases involving the same problem you are experiencing. None seemed to be resolved. A number refer to USB external drives.

My research has led me to the two sites mentioned below. On the Petri site I found the quotes extracted as they may point to a possible solution.

Are you using an Enterprise or Ultimate version of Windows as these include Bit Locker Drive Encryption

As a general recommendation in regard to using Windows 7 as a client operating system, use either internal hard disks, separate from the one Windows is installed on. Alternatively, use an external USB hard disk and make sure you disconnect it after you perform your backup.

You cannot use any of the following destinations:

•The destination is locked by BitLocker Drive Encryption.

Source:http://www.petri.co.il/where-to-save-your-windows-7-backup.htm

http://www.sevenforums.com/tutorials/4681-bitlocker-drive-encryption-windows-7-drive-turn-off-no-tpm.html

If the above does not solve the problem can you tell me what security software and firewall you are using as these have proved to cause problems for System Restore in the past?

Hope this helps, Gerry Cornell

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  1. Anonymous
    2012-07-17T23:15:01+00:00

    Apparently MS doesn't want us to back up the OS, so instead of just telling us when we try to do a "select files to backup" backup with MS's software, it wastes an hour or so of our time and gives us a useless and cryptic error message.

    Same/same when trying to use "create a system image"  on an external drive-- i/o error blahblahblah. Why can't they just NOT MAKE IT AN OPTION to use an external drive?

    Grrr.

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  2. Anonymous
    2012-07-14T18:12:21+00:00

    THIS IS BULLSH**

    I buy a brand new HP laptop with windows 7 pro and spend my time and energy doing windows updates then go to back everything up once I have it tweaked the way I like it, so I make my system repair disk, then go to create an image and

    BOOM

    error 0x8007045D

    THANKS MICROSOFT for releasing BAD SOFTWARE for THE MOST CRITICAL TASK I require BACKING UP MY SYSTEM

    so I start again with an entirely different BRAND NEW hitachi external drive and

    BOOM

    error 0x8078002A

    another example of Windows 7 Pro worthlessness in CRITICAL areas...

     

    YES, I ran the steps outlined above, same issue

    YES, I would like to be able to use this drive with my older Windows XP system, so

    NO, I will not reformat my entire external drive to a smaller 512byte size.

     

    FIX THE PROBLEM MICROSOFT and quit having your techs make it sound like it is a vendor issue by running UNNECESSARY TROUBLESHOOTING STEPS...

     

     

     

    I have been trying to "set up" my windows back up for my 1TB iomega external USB drive (NTFS) for months, am not a PC expert, but have tried to do the tasks laid out in this thread. I run W7 Pro, Office 2010 Pro software, Kaspersky.  I get the "Error code: 0x8078002A" each time. My son has the same iomega, Mac OSX on a MacBookPro, Time Machine just works with that drive and a WD 1 TB, and none of this technoid workaround.  But,..... my business runs PCs, W7, and Office Pro products, so I must endure this. I read that a lot of folks state "no problem with 1TB drives" so maybe there is something simple I can do to get my Windows Backup to do its task.

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