Update Windows media player to 2.5.0.1 on Windows 7

Anonymous
2010-04-14T14:20:45+00:00

I am trying to use the OverDrive Media console but I cannot upload books because it says the security on my windows media player is out of date.  I tried the upgrade tool that is built into OverDrive but nothing happened.  Then I tried the website everyone says to go to (http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp) and that did nothing.  The button is not pushable.  I think it has something to do with Windows 7 that is causing the problem.  Any Ideas?

   Thanks

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2010-04-15T13:07:23+00:00

Hi Dsa2402,

a) Do you get any error message when you try to upload/download books?

Currently there is no security update for Windows Media Player.

Check if your Over Drive Media console is compatible for Windows 7. Click here

You may also try the following steps. This may not be a resolution but a possible workaround. ( only if you get the following "error code 0×80070057: The parameter is incorrect for OverDrive media console ” )

  1. Open “Control Panel”.
  2. Open “Folder Options” and select the “View” tab.
  3. Select “Show hidden files and folders”.
  4. UNCHECK “Hide protected operating system files”.
  5. In the warning message you receive, click “Yes”.
  6. Click “OK”.
  7. Close the Control Panel
  8. Click the Start button. In the “Start Search” box, paste the following:

C:\Users\All Users\Application Data\Microsoft\Windows\DRM

  1. Delete ONLY the following 4 files:

blackbox.bin

drmstore.hds

v3ks.bla

v3ks.sec

  1. Close this window and open OverDrive Media Console.
  2. Go to “Tools > Windows Media Player Security Upgrade”.
  3. Once the upgrade is complete, try downloading a book.

If this does little help contact OverDrive : http://overdrive.com/contactus/

Similar issue has been discussed here with a possible resolution

http://social.answers.microsoft.com/Forums/en/vistamedia/thread/5430e391-520e-4ccb-9e9e-6093a8fae0fa

Azeez Nadeem - Microsoft Support

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  1. Anonymous
    2012-07-02T00:16:25+00:00

    Thanks! I got it!

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  2. Anonymous
    2012-06-26T01:31:48+00:00

    need help

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  3. Anonymous
    2012-06-23T08:05:40+00:00

    Actually the trick i found out is to disable your firewall, and anti virus. Then  used IE  then once you have download and installed the update you can turn your security back up.

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  4. Anonymous
    2012-06-23T03:46:39+00:00

    This can also happen if you are using IE10 or Windows 8. If the button is greyed-out at http://drmlicense.one.microsoft.com/indivsite/en/indivit.asp then press F12 in IE and some tools will appear at the bottom of the IE window. Across the top are some menus. One of them is labeled "Browser Mode: IE10". If you click on it you can choose another version. Choose "Internet Explorer 9" and the page now works and the button is available. This also works in Windows 8 RC1.

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