Red X on system tray connection icon even though I am connected to the Internet. OS is Win 7 64 bit, how do I correct this.

Anonymous
2009-11-07T20:25:13+00:00

Red X in system tray connection icon...have reset router, restarted computer...how to correct this problem

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-05-21T04:43:21+00:00

All you actually had to do and I know this is a late late reply but its just in the case of letting you know how easy it really was to fix this issue what you should have done was turn the internet system icon off and back on that's what fixed this issue for me....

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Anonymous
2009-11-10T22:08:07+00:00

Try this. It worked for me.

I finally removed the security from my network and the network status now shows me as connected. The red X is gone. It seems that Windows 7 does not support WPA2-PSK. I cannot imagine that is the case. Any ideas as to why, as installed on my PC, it does not have an option for WPA2-PSK? As I said, the hardware is supported and previously worked with XP.

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61 additional answers

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  1. Anonymous
    2011-06-01T08:36:22+00:00

    hi everybody, try this it worked for me

    i had the red x it either came up as no signal and a red x or no device and a red x, but my internet worked fine which was wireless but the problem is like yours, theirs a red x. so this is what i did. went to network and sharing centre in control panel then on the left hand side it would say change adapter settings, if you can see either local area connection (for wired connection) or wireless network connection ( for wireless connections) i do not know what your problem is but if it isn't their read on, go to device manager by clicking start, right click computer then properties then on the left side it would say device manager click that. then go to your network device and right click, uninstall device, then click yes at the dialog box. next it will disappear, click at the top action, then scan for hardware changes, it will begin to reinstall your device and then in then notifications your network icon will have a star click it and then choose your network router, it will connect and it will go back to normal.

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  2. Anonymous
    2011-01-24T09:42:46+00:00

    I found this to work:

    1. Open the Registry Editor
    2. If you use Windows 7 browse to:

        HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify

    1. Delete the data of the following keys in this folder:

        IconStreams

        LastAdvertisement

        PastIconsStream

        PromotedIconCache

        UserStartTime

    1. Open the Task Manager.

       Switch to the process tab.

       Kill every explorer.exe process

       (this is necessary because the explorer.exe has a backup copy of this keys in the RAM and writes it back to the registry on shutdown)

       Switch to the application tab of the Task Manager.

       Press "New Task".

       Type "explorer.exe" and press [Enter].

    Credit to: HeikoM

    N1ck_H's answer is the most convenient of the other two listed. All you need to do is clear the 'cache' of the Taskbar Icons and that's all - no need to download anything.

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  3. Anonymous
    2010-07-27T08:10:39+00:00

    The problem occurred after laptop BIOS update. While looking for solution, I noticed that the tray icons are apparently cached by the system somehow. The following thread illustrates step-by-step how to purge that icon "cache":Clean Up Past Notification Icons , - it's for Vista but worked fine on my Windows 7 64.

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