Mouse settings not saved after reboot/restart

Anonymous
2008-12-29T04:56:46+00:00

I am changing the speed at which my mouse pointer moves across the screen.  I am 'applying' the change then selecting 'ok'.   The mouse point then moves faster as set.  Then after restarting/rebooting the computer, the mouse setting is back to the default slower movement speed.   The changes are not saved after the reboot.   What is preventing the mouse movement speed change from being saved?

Windows for home | Previous Windows versions | Accessibility

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Anonymous
2009-01-01T05:47:50+00:00

Mr. Brian,

  Please try the following steps.  Doing this should allow you to keep all the settings in the SetPoint software while at the same time resolving your issue.

   1. Click the Start orb, type msconfig in the Start Search box and hit Enter     If you are prompted for an administrator password or confirmation, type your password or click Continue 2. Within the System Configuration dialogue box, click the Startup tab

   3. Look for any entries named KHALMNPR or similar, and uncheck the box next to them (there may only be one)

   4. Click OK and restart your computer

   5.  After the restart, change your mouse pointer speed and restart

This should resolve your issue.  Please let us know.  Thank you.


Shane

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2016-05-24T04:29:46+00:00

    I am changing the speed at which my mouse pointer moves across the screen.  I am 'applying' the change then selecting 'ok'.   The mouse point then moves faster as set.  Then after restarting/rebooting the computer, the mouse setting is back to the default slower movement speed.   The changes are not saved after the reboot.   What is preventing the mouse movement speed change from being saved?

    I had the same problem, this is how to fix it. 1.msconfig in run window.2.Startup.3.disable logitechsetpoint.4.hit ok done :) it works try it :)

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  2. Anonymous
    2016-05-16T19:35:50+00:00

    followed through to "system configuration" box, but when I click the "startup" tab I get a box saying "to manage startup items, use startup section of task manager" and nothing else

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  3. Anonymous
    2016-02-15T21:36:52+00:00

     Mr. Brian,

      Please try the following steps.  Doing this should allow you to keep all the settings in the SetPoint software while at the same time resolving your issue.

       1. Click the Start orb, type msconfig in the Start Search box and hit Enter     If you are prompted for an administrator password or confirmation, type your password or click Continue 2. Within the System Configuration dialogue box, click the Startup tab

       3. Look for any entries named KHALMNPR or similar, and uncheck the box next to them (there may only be one)

       4. Click OK and restart your computer

       5.  After the restart, change your mouse pointer speed and restart

    This should resolve your issue.  Please let us know.  Thank you.


    Shane

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    It actually turned out for me that my new mouse software settings were conflicting with my mouse driver settings.

    Thanks.

    SC

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  4. Anonymous
    2016-02-14T15:15:10+00:00

    I get as far as #2 then i get a box that says "to open startup items, use the startup section of task manager" followed by a link "Open Task Manager". When i click that link it opens the task manager but the rest of the steps are not there. Any help?

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