Windows wireless service is not running on this computer

Anonymous
2010-02-10T22:15:23+00:00

I have a Gateway laptop running 32-bit Vista SP2 I am unable to connect to any wireless networks. One day I had no problems and the next, I am unable to find any networks.  When I attempt to connect to a network I receive a message that Windows can't find any networks.  When the diagnose why link is clicked I get an error dialogue box that "Windows Wireless Service is not running on this computer". When the Windows network diagnostics dialogue box appears I click on "Start Windows Wireless Service" and then am told that Windows cannot fix the problem and instructs me to contact my network admin or ISP.

I have tried several fixes from different forums and nothing has worked.  I've run virus scans that haven't detected anything.  Is there a fix for this issue?

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2010-02-11T16:44:55+00:00

Hi,

  1. Did you check the status of wireless service i.e. WLAN AutoConfig in services window?
  2. Do you've any security software installed on the computer?
  3. Did you make any changes on the computer recently?

Let's first try to start the wireless service i.e. WLAN AutoConfig service manually. To do this, login to the computer as an administrator.

  1. Click Start, type services.msc and hit enter.
  2. Locate WLAN AutoConfig service, double click on it to open its properties window.
  3. Under General tab, change the Startup type to Automatic and click Start button.
  4. Click Apply and then ok.

Try to connect to the wireless connection and check the result.

If the service still fails to start, then run system file checker tool to scan the computer for corrupt system files and fix them automatically. To run sfc scan, try the steps mentioned in this link: http://support.microsoft.com/kb/929833

For more information about the wireless settings, check this link: http://technet.microsoft.com/en-us/library/bb878035.aspx

Let us know the result of the above troubleshooting steps, so that we can look into more details and assist you further.

Regards,

Syed V

Microsoft answers support engineer.

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  1. Anonymous
    2014-03-26T23:37:42+00:00

    Fixed mine! THANK YOU!!!!!

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  2. Anonymous
    2013-12-28T22:58:48+00:00

    Thank you. This was the final piece I needed to get PC back on wireless.

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  3. Anonymous
    2013-12-28T12:51:50+00:00

    Thank You It Works.....:)

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  4. Anonymous
    2013-12-27T23:43:09+00:00

    Hi,

     

    1. Did you check the status of wireless service i.e. WLAN AutoConfig in services window?
    2. Do you've any security software installed on the computer?
    3. Did you make any changes on the computer recently?

     

    Let's first try to start the wireless service i.e. WLAN AutoConfig service manually. To do this, login to the computer as an administrator.

    1. Click Start, type services.msc and hit enter.
    2. Locate WLAN AutoConfig service, double click on it to open its properties window.
    3. Under General tab, change the Startup type to Automatic and click Start button.
    4. Click Apply and then ok.

     

    Try to connect to the wireless connection and check the result.

     

    If the service still fails to start, then run system file checker tool to scan the computer for corrupt system files and fix them automatically. To run sfc scan, try the steps mentioned in this link: http://support.microsoft.com/kb/929833

     

    For more information about the wireless settings, check this link: http://technet.microsoft.com/en-us/library/bb878035.aspx

     

    Let us know the result of the above troubleshooting steps, so that we can look into more details and assist you further.

     

    Regards,

    Syed V

    Microsoft answers support engineer.

    I started trying the steps mentioned above. I set the WLAN AutttoConfig to 'Automatic' Service Status says its: Stopped. When I try to start a Dialog box pops up with the message 'Windows could not start the WLAN AutoConfig service on Local Computer. Is there a way around this please?

    sfc /scannow  says that I must be an administrator to run it. I am the only Admin of my computer. Any assistance please?

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