windows 7 backup error "shadow copy could not be created"

Anonymous
2009-10-29T00:57:14+00:00

I am trying to backup my PC to a USB external mass storage drive using Windows 7 backup feature.

I am getting the following error:

"A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information. The specified object was not found. Error code: 0x81000019

appreciate any help on this issue

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-13T17:59:08+00:00

I was able to get windows 7 backup to finally work by doing the following:

The error message which I was receiving after windows 7 backup failed was:

A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information. The specified object was not found. Error code: 0x81000019

My hard drive has a C and D partition. I am not sure if it was step 1, 2 or 3 below or a combination of all 3 steps that fixed my problem. I would start with step 1 then try to run backup. If that does not work procede to step 2 and try running backup again. If that still does not work go to step 3.  I excecuted all 3 steps prior to attemting my backup so I am not sure which one of the steps actually fixed the problem or if it was a combination of all 3 steps. All these steps together is now allowing me to backup via the windows 7 backup feature. Hopefully the solution will hold up long term.

Step 1:

I ran diskclean on the C and D drive partitions

Step 2:

Right click on computer

Properties

System Protection

Highlight D drive

Click Configure

Click delete all restore points

Step 3:

Right click on computer

Properties

System Protection

Highlight C drive

Click Configure

Click delete all restore points

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  1. Anonymous
    2015-12-24T23:58:43+00:00

    Thanks, greendl, spot on solution.  Windows Backup stopped working just a few days after a clean Win 7 install.  Just a few more updates left about 38MB free in the System Reserved partition.   I used MiniTool to expand the System Reserved partition to 400MB as the Windows Disk Management tool would not expand the partition.

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  2. Anonymous
    2009-11-12T16:09:25+00:00

    Here is a thread from our Technet forum that covers this issue and gives a couple possible solutions.  Go through this and let us know the results.

    Mike - Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  3. Anonymous
    2009-11-05T03:48:17+00:00

    Hi Suresh,

    I am using the Windows 7 backup utility.

    As a follow up question to your suggestion:

    Should the SPP Notification Service Properties be set to 1) Manual 2) Automatic or 3) Automatic (Delayed Start)?

    Using the Manual Setting on the SPP Notification Service properties does not fix the problem: I still get the following error.

    A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information. The specified object was not found. Error code: 0x81000019

    Thanks in advance for any additional help

    R. Spitz

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  4. Anonymous
    2009-10-30T02:09:33+00:00

    I am getting the same error.  Was on the phone yesterday with microsoft and they were unable to resolve with the steps recommended above.  As I write this today, we are now attempting to reformat my 2nd internal drive to attempt the backup.  We had been trying to backup to a 1.5T external drive when the error first occurred.  We also tried to backup to the 2nd internal drive to no avail.

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