Devices and Printers Dialog Box Empty

Anonymous
2009-10-30T22:04:54+00:00

When I open my "Devices and Printers" dialog box, it is empty; nothing shows up and the item listing says "0 items". 

The devices and printers showed up in the Devices and Printers dialog box earlier, but now are gone from the dialog box.  However, they are still in the system as everything seems to work.  The problem comes with trying to set the preferences for any of the devices or printers since they can't be seen or accessed. 

Anyone got any ideas of how to get the devices and printers to show up again?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-03-07T06:22:04+00:00

Devices and printers will show one device when you have configured multiple printers for the same device.   There is a fly out menu to get to all the other printers on the device.    Use the spooler teams UI, printmanagement.msc to view all local printers on Pro and Ultimate.

The old printers folder can be launched if you are running Home versions.

Open a command prompt and paste this in.

start shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\0::{2227A280-3AEA-1069-A2DE-08002B30309D}


Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

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Anonymous
2009-11-27T18:23:06+00:00

I am having the same problem. I did a clean install from Vista and the computer has worked fine for weeks.  Today, my devices and printer window is empty. I can still print from some applications, but Windows Live Mail gives me an error when I select print:

'an error has occurred in the script on this page'

line:291

char: 1

error: interface not registered

Code: 0

URL: res://ieframe.dll/preview.js

Do you want to continue running scripts on this page - Yes or No?

Barry

By the way, no new hardware has been installed recently.

I found another post that solved my problem.  I was about to give up and re-install Windows 7, but tried this and it worked.

Go to: http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

for the CMD file and explanation.

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  1. Anonymous
    2010-07-14T17:58:12+00:00

    Chris H

    I think you need to start over and READ what this guy is saying....

    Under Devices and printers there is nothing........

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  2. Anonymous
    2010-07-09T10:22:36+00:00

    So I thought I have this solved.........

    But NO.

    I found that, even with new drivers of HP T1100, my D&P windows ONLY show my computer. No mouse, no monitor, no keyboard, no enything else. Just my Computer....

    This is anoying. I get to the Printers page with the solution by Alan Moris. I uninstall all printer, but no use.

    If I go to the other user of my PC, I can see everything, except instaled printers. Even Fax show up.

    Well..., I guess no one will fix this, and there are no solution.

    However, if someone has something to say about it, i'll apreciate.

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  3. Anonymous
    2010-04-13T08:19:01+00:00

    Gud day.  I'm using Windows 7 Ultimate, Microsoft Office 2007 and my printer is Epson LX-300+. I had no trouble printing anything before until now, i can't get my printer to work. i thought it was a driver issue so i reinstalled it but still won't print.  i recently discovered that after i click the OK button to start printing, there at the Devices & Printers page, specifically at See What's Printing page, the document for printing won't show up anymore, it always shows up there if i print something. strangely i discovered that, if my printer is not connected to the computer, the document shows up at the See What's Printing page with the status as printing though my printer is off but as i turn on the printer the document for printing disappears and as i try to print again, it won't show up as long as the printer is on & connected.  Please help me.

    Michael

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