Devices and Printers Dialog Box Empty

Anonymous

When I open my "Devices and Printers" dialog box, it is empty; nothing shows up and the item listing says "0 items".

The devices and printers showed up in the Devices and Printers dialog box earlier, but now are gone from the dialog box. However, they are still in the system as everything seems to work. The problem comes with trying to set the preferences for any of the devices or printers since they can't be seen or accessed.

Anyone got any ideas of how to get the devices and printers to show up again?

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Anonymous

Devices and printers will show one device when you have configured multiple printers for the same device. There is a fly out menu to get to all the other printers on the device. Use the spooler teams UI, printmanagement.msc to view all local printers on Pro and Ultimate.

The old printers folder can be launched if you are running Home versions.

Open a command prompt and paste this in.

start shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\0::{2227A280-3AEA-1069-A2DE-08002B30309D}

Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

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Anonymous

I am having the same problem. I did a clean install from Vista and the computer has worked fine for weeks. Today, my devices and printer window is empty. I can still print from some applications, but Windows Live Mail gives me an error when I select print:

'an error has occurred in the script on this page'

line:291

char: 1

error: interface not registered

Code: 0

URL: res://ieframe.dll/preview.js

Do you want to continue running scripts on this page - Yes or No?

Barry

By the way, no new hardware has been installed recently.

I found another post that solved my problem. I was about to give up and re-install Windows 7, but tried this and it worked.

Go to: http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

for the CMD file and explanation.

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142 additional answers

Anonymous

2010-04-06T01:03:51+00:00

On Mon, 5 Apr 2010 23:41:43 +0000, pack rat wrote:

> i need help with getting my printer to work with my pc

You need to install a Windows 7 driver (for the right--32-bit or

64-bit) version of Windows you are running--*if* the printer

manufacturer has produced it. Contact them or check their web site to

find out.

Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003

Ken Blake
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Anonymous

2010-04-06T00:47:21+00:00

Maybe you have the Bluetooth problem reported above.

Else, you don't even care, right. If I were you, I would not repair it.

Just try the BT subject, or nothing.

One day, Microsoft will solve this "empty window". Let's hope.

PMoto

Thanks, I did try the "enable BlueTooth" suggested fix but of course it did nothing. At this point, for me it's not really causing a problem. I have only one device connected, my external usb drive that I use for backups three times per week. It still works fine. The only difference is that now I'm just shutting it off when I'm finished instead of clicking the device icon to "safely remove".... Hey - one step is saved, so it's actually more efficient ;-)

I've finally done the "repair install" and it has solved the problem. It really wasn't too much of a hastle, only had to uninstall and the re-install my video driver. All of my settings, etc. were more or less intact. I would recommend this for anyone else who has the same issue. Now we'll see how long it lasts ???
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Anonymous

2010-04-05T23:41:43+00:00

i need help with getting my printer to work with my pc
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