Devices and Printers Dialog Box Empty

Anonymous
2009-10-30T22:04:54+00:00

When I open my "Devices and Printers" dialog box, it is empty; nothing shows up and the item listing says "0 items". 

The devices and printers showed up in the Devices and Printers dialog box earlier, but now are gone from the dialog box.  However, they are still in the system as everything seems to work.  The problem comes with trying to set the preferences for any of the devices or printers since they can't be seen or accessed. 

Anyone got any ideas of how to get the devices and printers to show up again?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-03-07T06:22:04+00:00

Devices and printers will show one device when you have configured multiple printers for the same device.   There is a fly out menu to get to all the other printers on the device.    Use the spooler teams UI, printmanagement.msc to view all local printers on Pro and Ultimate.

The old printers folder can be launched if you are running Home versions.

Open a command prompt and paste this in.

start shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\0::{2227A280-3AEA-1069-A2DE-08002B30309D}

Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

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Anonymous
2009-11-27T18:23:06+00:00

I am having the same problem. I did a clean install from Vista and the computer has worked fine for weeks.  Today, my devices and printer window is empty. I can still print from some applications, but Windows Live Mail gives me an error when I select print:

'an error has occurred in the script on this page'

line:291

char: 1

error: interface not registered

Code: 0

URL: res://ieframe.dll/preview.js

Do you want to continue running scripts on this page - Yes or No?

Barry

By the way, no new hardware has been installed recently.

I found another post that solved my problem.  I was about to give up and re-install Windows 7, but tried this and it worked.

Go to: http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

for the CMD file and explanation.

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  1. Anonymous
    2010-03-02T07:10:59+00:00

    It's unbeliavable, you're right!. I've downloaded the from the Hp support site here

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=it&cc=it&prodNameId=3338904&prodTypeId=18972&prodSeriesId=3338887&swLang=8&taskId=135&swEnvOID=4063

    and now they are no more. I don't know why they remove them.

    It's the second time that happens. The last time it happens in december, I found the win7 64 bit driver and the last week no more.

    The last time I call the phone service and the operator was as surprised as me.

    I guess you can try to find them ont the ftp server, but it is a hard search. Just use an ftp client and log as anonymus user here:

    ftp://ftp.hp.com

    and this is the path where there are the 1100 vista driver:

    ftp://ftp.hp.com/pub/softlib/software11/COL19416/pl-51711-6/hpdjt1120serieswx64gl.exe

    Maybe around this track you can find your driver

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  2. Anonymous
    2010-03-01T15:43:55+00:00

    Hi Enrico,

    where could you find the driver for the T1100 64Bit? I can only find the 32Bit version. The german support told me just now, that the driver is still not available in 64Bit and they don´t know, when it will come. I only found the 64Bit driver for the T1100MFP, but this doesn´t work with the T1100.

    BTW there are some other effects caused by the buggy driver. When the D+P window keeps empty, the mailclient and the CAD-software hangs while starting. The mailclient can´t communicate via IP with the Server and the CAD-software can´t find the network dongle and hangs trying to reach it.

    So it seems clear, that the driver blocks something of the IP communication in some cases.

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  3. Anonymous
    2010-03-01T10:19:41+00:00

    Hello Truth7:

    Welcome to this thread.

    I'm quite sure that Avast Pro is not responsible for your D+P empty windows, and I.E. break.

    I must ask you if you have any HP printers posted (T610 or T1100). If not, could you tell us what is the D+P window content?

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