Devices and Printers Dialog Box Empty

Anonymous
2009-10-30T22:04:54+00:00

When I open my "Devices and Printers" dialog box, it is empty; nothing shows up and the item listing says "0 items". 

The devices and printers showed up in the Devices and Printers dialog box earlier, but now are gone from the dialog box.  However, they are still in the system as everything seems to work.  The problem comes with trying to set the preferences for any of the devices or printers since they can't be seen or accessed. 

Anyone got any ideas of how to get the devices and printers to show up again?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-03-07T06:22:04+00:00

Devices and printers will show one device when you have configured multiple printers for the same device.   There is a fly out menu to get to all the other printers on the device.    Use the spooler teams UI, printmanagement.msc to view all local printers on Pro and Ultimate.

The old printers folder can be launched if you are running Home versions.

Open a command prompt and paste this in.

start shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\0::{2227A280-3AEA-1069-A2DE-08002B30309D}


Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

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Anonymous
2009-11-27T18:23:06+00:00

I am having the same problem. I did a clean install from Vista and the computer has worked fine for weeks.  Today, my devices and printer window is empty. I can still print from some applications, but Windows Live Mail gives me an error when I select print:

'an error has occurred in the script on this page'

line:291

char: 1

error: interface not registered

Code: 0

URL: res://ieframe.dll/preview.js

Do you want to continue running scripts on this page - Yes or No?

Barry

By the way, no new hardware has been installed recently.

I found another post that solved my problem.  I was about to give up and re-install Windows 7, but tried this and it worked.

Go to: http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

for the CMD file and explanation.

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  1. Anonymous
    2010-02-28T01:53:54+00:00

    I recently had this exact problem and after trying every other possible solution I knew of and that I found posted, I pinned it down to an Avast Pro version 5 (their latest version).  In addition to the no devices in Devices and Printers, I also was having major issues with IE8 (page would load, but was unresponsive after that. After being convinced that a OS reload was the best option, I found that immediately after installing Avast Pro Version 5, the problem resurfaced.  I figured a simple restore would do it, but to no avail, I had to reload the OS again. I will absolutely present this information to the AVAST team in effort to get the problem eliminated.   I posted this only to share my experience with this problem with intent to help anyone else who cannot find solution with other solutions posted.  I will post back when/or if I get feedback from Avast!

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  2. Anonymous
    2010-02-24T14:11:13+00:00

    I've just take a look! your drivers are available on the hP support site. There are update drivers for t1100 - t1100ps and both versions for 32 and 64 bit. date of release 10 feb 2010.

    have a Good work!

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  3. Anonymous
    2010-02-24T12:03:53+00:00

    Thanks for the news enrico1970.

    I'm just with lots of work to do, so I'm glad you post that info.

    As soon as possible, i'll download driver's (hope there are for T1100 too) and try.

    Hope this story will end here!

    PM

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