A one-click fix for Windows Update problems - How do I reset Windows Update components ?

Reported
Anonymous
2009-05-26T15:55:37+00:00

I can't check for, download or install updates through Windows Update.  HELP!

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2009-06-26T16:26:36+00:00

    so do i try to click on the fix it or not?

    You have not posted about the issue the system is experiencing so it's hard to recommend what you should do.

    How to ask a question


    MowGreen MVP Data Center Management - Update Services Consumer Security

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  2. Anonymous
    2009-06-26T01:06:13+00:00

    so do i try to click on the fix it or not?

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  3. Anonymous
    2009-06-22T23:29:16+00:00

    I don't blame you for not allowing OneCare to fix registry errors without first seeing what the purported errors were.

    Registry errors can cause connectivity issues with the update servers but you should be able to discern if that's the case from the CBS.log [WINDOWS\Logs\CBS]

    Were any malwares detected during the OneCareSafety Scan ?

    BTW, you can uninstall the OneCare scanning components from within Programs and Features in the Control Panel.

    To keep things clear here ... the system was infected, cleaned, and then SP2 was installed, correct ?

    Please open System Information by running msinfo32 from the Run line

    From: How to determine and to recover from Winsock2 corruption in Windows Server 2003, in Windows XP, and in Windows Vista

    Manual steps to determine whether the Winsock2 keys is corrupted

    1. Click Start , click Run , type Msinfo32 , and then click OK .
    2. Expand Components , expand Network , and then click Protocol .
    3. Ten sections appear under Protocol. The section headings will include the following names if the Winsock2 key is undamaged:
      • MSAFD Tcpip [TCP/IP]
      • MSAFD Tcpip [UDP/IP]
      • MSAFD Tcpip [TCP/IPv6]
      • MSAFD Tcpip [UDP/IPv6]
      • RSVP UDP Service Provider
      • RSVP TCP Service Provider
      • RSVP UDPv6 Service Provider
      • RSVP TCPv6 Service Provider
      • MSAFD NetBIOS [\Device\NetBT_Tcpip...
      • MSAFD NetBIOS [\Device\NetBT_Tcpip...
      • MSAFD NetBIOS [\Device\NetBT_Tcpip...
      • MSAFD NetBIOS [\Device\NetBT_Tcpip...
      • MSAFD NetBIOS [\Device\NetBT_Tcpip...
      • MSAFD NetBIOS [\Device\NetBT_Tcpip...

    If the names are anything different from those in this list, the Winsock2 key is corrupted, or you have a third-party add-on such as proxy software installed.

    If you have a third-party add-on installed, the name of the add-on will replace the letters "MSAFD" in the list.If there are more than ten sections in the list, you have third-party additions installed.If there are fewer than ten sections, there is information missing.


    MowGreen MVP Data Center Management - Update Services Consumer Security

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  4. Anonymous
    2009-06-22T23:04:43+00:00

    First, see this Knowledge Base article: Error message when you try to install updates by using Windows Update "Code:0x800736CC"

    If deleting the contents of the Download subfolder does not resolve the error, then run the System Update Readiness Tool http://support.microsoft.com/kb/947821

    Then try to update once more. If the system fails to update, then post the following logs, please:

    1. CheckSUR.log ( located at WINDOWS\Logs\CBS )
    2. At least the last 50 or so lines of the WindowsUpdate.log ( located in WINDOWS; the most recent entries are at the bottom of the log )

    The updating issue is being caused by inconsistencies in the WinSxS subdirectory of WINDOWS.


    MowGreen MVP Data Center Management - Update Services Consumer Security

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