Printer problem - Items sent to print are not printing.

Anonymous
2010-09-04T04:54:31+00:00

I'm having problems with my printer.  If I send a document over to be printed it doesn't print?  There's no jam, the cartridges are full and there's  paper.  Help!

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-07-01T21:28:02+00:00

Hi Bob,

Getting a test page out is good start, but there a few thing s you can try to get your printer fully working...

Microsoft provides a Fix It tool which will troubleshoot the printer for you, and might give some useful information on what might be causing an issue:

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems

If you are getting prints out it sounds as though there isn't much wrong with the spools service, but keep an eye on it as sometimes a print job can throw the service out. You'll find it in Services.

Also, make sure you have the latest driver for the printer from the manufacturers website. You view what drivers you have already from Print Management, which you can find in Administrative Tools from the Control Panel.

Hope some this helps.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

96 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2011-06-28T18:58:44+00:00

    what do I need to do to hear back from you?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2011-06-28T18:46:46+00:00

    my printer is a certainly nice one, it prints out the test page very nice, but not the pages I need to print out now! Whats wronge with our setup now that we moved back to Colo for the summer months & now it's the printers not here? What do I need to do next?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2011-06-28T18:35:25+00:00

    I'm having problems with my printer.  If I send a document over to be printed it doesn't print?  There's no jam, the cartridges are full and there's  paper.  Help!

    my printer has gone into sleep mode now, but the same, it's not printing!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2011-06-26T20:22:21+00:00

    USB

    NO

    YES

    I DON'T KNOW

    Was this answer helpful?

    0 comments