Printer problem - Items sent to print are not printing.

Anonymous
2010-09-04T04:54:31+00:00

I'm having problems with my printer.  If I send a document over to be printed it doesn't print?  There's no jam, the cartridges are full and there's  paper.  Help!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2011-07-01T21:28:02+00:00

Hi Bob,

Getting a test page out is good start, but there a few thing s you can try to get your printer fully working...

Microsoft provides a Fix It tool which will troubleshoot the printer for you, and might give some useful information on what might be causing an issue:

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems

If you are getting prints out it sounds as though there isn't much wrong with the spools service, but keep an eye on it as sometimes a print job can throw the service out. You'll find it in Services.

Also, make sure you have the latest driver for the printer from the manufacturers website. You view what drivers you have already from Print Management, which you can find in Administrative Tools from the Control Panel.

Hope some this helps.

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  1. Anonymous
    2010-09-04T05:03:32+00:00

    Did you set the printer as a default?

    mohanad

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  2. Anonymous
    2010-09-18T21:08:09+00:00

    Make sure that the printer is turned on and is that default printer, check the spooler services of printer under services box

    to go for services

    right click on MY COMPUTER and go to manage then go to service and check the spooler services, if the spooler service is stoped then restart them and then print.

    If still not printing then its malware or virus problem and its soo tuf to remove them

    finally visit www.iyogi.com

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  3. Anonymous
    2010-09-18T19:30:41+00:00

    not sure

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  4. Anonymous
    2010-09-05T02:46:27+00:00

    How is the computer connected to the printer?  USB, Network port, connection to another computer?

    Does printing generate an error or message stating that the print job failed?

    Have you verified you are using the latest drivers for the device?

    What print device is it just for reference.

    Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

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