My computer keeps shutting down...help please!

yes

i have clean booted

scan disk

virus scan

system restore

changed out charger cord

replaced batterie

My computer shuts down unexpectedly...no warnings no error messages. I just installed Windows 7 successfully and it shut down after a few minutes online. Sometimes it shuts down after 2 or 3 minutes, sometimes longer. I was hoping it was a virus, so I did a clean install with Windows 7. Looks like that didn't help. Could it be the hard drive? Is there any way to troubleshoot what the problem could be? Could something inside the computer be loose? Any help would be really appreciated!

It is more likely to be a hardware issue than anything else. I'd suspect and check three things:

1. Overheating
2. Power supply issues.
3. Bad RAM.

I have the same problem, but if this happens too often in a short space of time, my pc will goto startup repair. Once repair runs it's course i always get a message saying it's because of an Mp3 player or other audio device i had attatched to my pc and that i should remove this device.

The only device i had attatched was my £500 Mp3 mixer which i removed and the problem stopped, so i took my mp3 mixer to a repair shop thinking something was wrong with it. Turns out there was nothing wrong with it cause the pc has started again and the engineer said everything was fine. I'd just like to thank Microsoft cause now that something serious has happened to the Mp3 mixer, as it was opened to search for a problem that is actually with Windows 7, the opening has voided the warranty, so i've ended up £500 out of pocket, my music career has been in limbo for nearly 6 months now, and i'm still no nearer the solution.

It should be illegal for you to release such a buggy operating system, i can't begin to tell you how angry i am about this and no doubt some microsoft dude will come on here and say it's all my fault and Bill Gates, the richest man in the world will be sat happily counting my wasted cash while my career takes a nose dive. If you were a local shop i bet they'd take the pc and fix it for free for all the problems, whereas microsoft will leave the solving up to random people...

On Mon, 10 May 2010 00:31:30 +0000, Chameleon5565 wrote:

> I will. I just thought that installing Windows 7 with a clean install would get rid of any software issues. That's not true?

It's generally true. But be aware of the following:

1. Problems can be caused by drivers that you've also reinstalled.
2. If you have an OEM copy of Windows that came with the computer,

problems can be caused by other software that came with it.

3. If your problems were caused by malware, you could very possibly

quickly repeat the same behavior that got you infected, and have the

same problems almost immediately.

4. Problems that people think are software ones are often hardware

ones.

Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003

Ken Blake

Ok. Thanks for the help.