Windows 7 Media Player - Server execution failed

Anonymous
2009-11-28T03:53:14+00:00

My PC woes started a few weeks ago - I had RAM issues which I have since solved. However, during the course of trying to diagnose the memory problem, I installed and uninstalled a myriad of programs.

And now my Windows Media Player won't play, while Media Centre crashes if I go to the Music or Video sections (Live TV seems to be fine though). If I start WMP from the taskbar shortcut, the window flashes up briefly before disappearing. If I try to start it by double clicking an audio file, I get the "Server Execution Error" message.

I've tried disabling all media features in the Windows Features section, and then re-enabling. This did not work. Note that iTunes works perfectly, playing the same mp3s that are crashing WMP.

I'd really rather not have to reinstall Windows 7 Ultimate edition just for this one problem...

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-11-28T23:49:24+00:00

Hi,

Welcome to Microsoft Windows 7 Answers Forum!  

You may try the steps as below and check if the issue gets fixed,

Lets try these three troubleshooting methods first and verify if it is resolved.

Method 1.

Now you have to stop the Windows Media Player Network Sharing Service and check for the issue, to do that you need to follow the steps provided below.

  1. Control Panel -- Administrative Tools -- Services. Find the Windows Media Player Network Sharing Service, open it, click on Stop to stop the service.
  2. Close Windows Media Player 12 if it is started.
  3. input %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player\ to Windows Explorer to find the folder.
  4. Move all files in the folder to another place as a backup.

Note: Move files in the specific folder will reset database.

  1. Restart Windows Media Player to see if we can add files to Library now.

Method 2. 

  1. Click on Start and in the search bar type cmd.exe
  2. Right click on cmd.exe and click on Run as Administrator
  3. In the command prompt type the following command

     net localgroup "Administrators" "NT Authority\Local Service" /add

  1. Press enter and restart the computer

Method 3.Uninstalling and Reinstalling the Windows Media Player:

**Step 1.Uninstalling the Windows Media Player:**1. Go to Start and in the search type "Turn Windows features On or Off".

  1. Click on "Turn Windows features On or Off".
  2. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
  3. Restart the computer

Step 2.

**Reinstalling the Windows Media Player:**1. Go to Start and in the search type "Turn Windows features On or Off".

  1. Click on "Turn Windows features On or Off".
  2. Browse to the Media Features and place a check mark in front of Windows Media Player.
  3. Restart the Computer.

Try playing the file now.

Thanks and Regards:

Suresh Kumar- Microsoft Support.

Visit our Microsoft Answers Feedback Forum http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/  and let us know what you think.

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Anonymous
2010-01-29T09:33:11+00:00

3 days stable now without problems.  I haven't finished adding everything back yet, so I haven't been able to identify the offending programs(s) or service(s).  However, I thought  would give a quick update for any others still reading this and/or working to troubleshoot.

All except for one of the services has been re-enabled. That service is/was Logitech Bluetooth Service.  I don't know why it was installed, as I don't have any bluetooth devices in my HTPC, but it might have been put in there as part of the install for Logitech SetPoint and the wireless keyboard/mouse I have on that machine.  Regardless...shouldn't be there.  I will enable it for the next few days to see if I get any lockups...but I suspect it isn't the issue.  I had only 4 other non-microsoft services enabled, APC UPS service, Carbonite (cloud backup), Intel Matrix storage, and the NVIDIA Display Driver Service.  Its possible that the Logitech Bluetooth conflicted with one of those services as well to create problems...obviously he NVIDIA driver could cause problems for WMP.

There are still about half the programs to re-enable, including Adobe, AVG (possible culprit, I'm beginning to suspect the "free" versions of antivirus are problematic, quicktime, Live Sync, Live Mesh.  The last one, and another possible culprit, is the Windows SideBar.  Seems to me I had problems with it in Vista as well and eventually just disabled it.  I kinda liked the weather toolbar on my TV, but if that's the culprit...then I can at last look for other options.

So...for others having issues, might I suggest disabling AV services or at least installing a different version....possibly disabling auto-start of SideBar.  I keep trying to run as many videos as possible when I can to tax the system, but some days are busy.  Perhaps someone has a script that would allow for sequential launches of WMP with different files?  Slightly different than just the playlist.

One other thing I am unsure of how to test is the automatic change of desktops.  I mean,disabling it is easy enough, but which executable or service is responsible for this?

That's it for now.  Would be nice is a MS Support tech were to chime in here...let us know that the various open articles have been consolidated and escalated.

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Anonymous
2010-07-13T03:58:41+00:00

This was a fairly simple fix for me and I was able to duplicate both the problem and the fix. WMP continued to have "Server Execution Error" until I uninstalled all 3rd party codecs. I then later realized that it wasn't the codecs themselves causing the error but rather the settings I had for them. In order to reset everything back to stock, I uninstalled all codecs from my machine, uninstalled WMP and WMC then restarted, deleted the WMP folder in C:\Program Files, reinstalled WMP and WMC, restarted. Then everything worked as expected. I then reinstalled my codecs and BAM, the problem came back. It wasn't until I messed with the settings, specifically for FFDShow that my problems went away.

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  1. Anonymous
    2011-08-30T15:40:17+00:00

    We believe that the base code of WMP is somehow broken in a way that is causing confliction with other running programs. Our testing on a test rig supports this. 

    Hi Connor, if the error is caused by a conflict with another running program, then it shouldn't occur anymore when booting Windows into Clean Boot mode. If it indeed doesn't, you should be able to find the culprit program by following the further instructions in that Clean Boot article.

    Regarding the IE crashes, I suggest that you post the crash details in the relevant IE forum:

    http://answers.microsoft.com/en-us/ie

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  2. Anonymous
    2011-08-28T18:09:36+00:00

    Hey Tim,

    Connor from the Agies Network here. (Small London(UK) based multi-use network).

    Just to let you know that we've had this problem crop up across the network. Myself and the other 2 admin's here have tried pretty much every fix on this thread to no avail. We believe that the base code of WMP is somehow broken in a way that is causing confliction with other running programs. Our testing on a test rig supports this. While your fix does work, it only suits home users, as we rebuild our machines every few months, so your fix doesn't cut it for us.

    As such, until the problem is fixed myself and the other admins have decided to drop WMP and WMC from the entire network and replace them with VLC. With up to 2000 mp3 files being accessed at once( 1 instance of 2000 being loaded not 2000 different instances of 1 being loaded, sometimes several users try to access the large libraries at once and WMP just dies), you can see where we require software that works. I have always stood by Windows, (apart from Vista, we moved on and off of that in 90 hours or so, because it pretty much took our network to **** and back), but to be honest, it’s time that I let WMP go. 7 is a nice OS, but an OS doesn't do much without stable and reliable software. Some files are a few hundred gigs in size each.

    I thank you for your fix though, and I will continue to work on finding a way to patch it into our build keys. To anyone else having this error, this man has the answer. Its a few pages back.

    Yours, Connor & Team.


    Our Test Rig Specs.

    I7 6 core

    24Gb ram

    6 Tb internal storage,

    3x 4gig Nivida graphics cards,

    The entire thing is over clocked and liquid cooled.

    On a side note, we have this issue with other programs. Having to open them twice because it doesn’t open the first time. Putting this down to an OS failure somewhere, but it might be related.

    We seem to have an issue with IE as well; it loves to crash at the slightest opportunity. It crashed as I was writing this, opened a new tab to check an order and it instantly locked up. The reason I mention this is I can get it to show the error WITHOUT FAIL by streaming into WMP. Though it just loves to lock up regardless.

    Doing a shutdown of the Network in 1 or 2 months anyway, moving new machines in and more importantly, getting our ISP to up their game. When we go up again we will be running Chrome and VLC, and will be managing everything off of our new in house console. So yea, hopefully no more problems.

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