Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650. The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine. Downloaded the most current driver from the company's Web site. Seeemd to work for a day, but now I'm getting the same behavior. Crabby Office Lady

Sorry, bad news. I unclicked enable AMD Overdrive as described above ... and I even moved the power plugs for the 3 monitors to a separate power box (different from the PC). ... no luck, still getting crashes. Any other advice, please post.

Same problem here. (I'm italian so sorry for the bad english) Every time I start a Windows Live program (Mail, Messenger, IE9) after a few seconds the screen freezes and then the message "display driver stopped working and has recovered" appears. It happens ONLY with these programs, so I assume it is not the hardware. I contacted HP (I have a HP Elite 410-it) and they said it's a known issue and made me uninstall IE9 to keep IE8 and made me update video drivers, and run a hardware control with their software, everything is normal. The video card is an ATI Radeon HD 5450. Please release a patch or something for this because I (and a lot of other people, I see) have to struggle to check mail or use IM. My only solution is to use the Live web-based client for now. Thanks, Andrea

Hi, I'm no geek but I do have a gaming machine and I like things to run smoothly. I have been experiencing this driver display problem and I have recently solved this issue with my machine. I followed some of the advice in these forums and still the problem persisted. Before the advice was taken my screens would go blank and come back 3-4 times an hour, afterwards my screens not only went blank but also switched themselves off! Like most of you out there I like a gadget or two and sitting on the floor I have an extension block which cleverly switches off my peripherals when I close down. Plugged into this same block are my computer and my two screens. I removed the screens from this block and plugged them into another anti surge block and guess what? Yes I've not had any problems since, everything works perfectly and I have had no interruptions telling me my display driver isn't working. This worked for me. I would look at your layout for powering your computer and peripherals. Cheers thirdworld

Hello, I am hoping my solution works for other people. My display driver collapsed at every pressure. Now with only one click issue is SOLVED for me. Here is the solution: Open ATI ccc (Catalyst control center), latest version. Open, Graphics -- power play -- un-click 'enable power play option'. That is it. It saved me from the ****. WORKED, WINDOWS 7 ATI 1GB DELL XPS, it was a simple click. Thanks a lot man. I have been dealing with the "display driver recovered" error for 2 years!!! First I had two NVIDIA GeForce GTX 260 cards pushing to 3 monitors. The errors were once a day. Then I switched to one Radeon HD 6790 card pushing to 3 monitors (2 DVIs and 1 mini-display port) and the errors were once every 5 minutes. I am not a gamer but I do watch and edit videos. Anyway, the whole issue is very very frustrating. Plus, destroys my productivity. I have since taken the above advice. Using Catalyst Control Centre Version 2011.0728.1756.30366 - go to Performance - AMD Overdrive - unclick enable AMD Overdrive - click apply. Reboot system. I will let you know the results.

“Display driver stopped responding and has recovered” error.

Anonymous

Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
Downloaded the most current driver from the company's Web site.
Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

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334 additional answers

Anonymous

2011-09-12T18:13:28+00:00

Sorry, bad news.

I unclicked enable AMD Overdrive as described above ... and I even moved the power plugs for the 3 monitors to a separate power box (different from the PC).

... no luck, still getting crashes.

Any other advice, please post.
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Anonymous

2011-09-12T16:53:47+00:00

Same problem here.

(I'm italian so sorry for the bad english)

Every time I start a Windows Live program (Mail, Messenger, IE9) after a few seconds the screen freezes and then the message "display driver stopped working and has recovered" appears. It happens ONLY with these programs, so I assume it is not the hardware. I contacted HP (I have a HP Elite 410-it) and they said it's a known issue and made me uninstall IE9 to keep IE8 and made me update video drivers, and run a hardware control with their software, everything is normal. The video card is an ATI Radeon HD 5450. Please release a patch or something for this because I (and a lot of other people, I see) have to struggle to check mail or use IM. My only solution is to use the Live web-based client for now.

Thanks,

Andrea
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Anonymous

2011-09-10T15:49:37+00:00

Hi,

I'm no geek but I do have a gaming machine and I like things to run smoothly. I have been experiencing this driver display problem and I have recently solved this issue with my machine. I followed some of the advice in these forums and still the problem persisted. Before the advice was taken my screens would go blank and come back 3-4 times an hour, afterwards my screens not only went blank but also switched themselves off! Like most of you out there I like a gadget or two and sitting on the floor I have an extension block which cleverly switches off my peripherals when I close down. Plugged into this same block are my computer and my two screens. I removed the screens from this block and plugged them into another anti surge block and guess what? Yes I've not had any problems since, everything works perfectly and I have had no interruptions telling me my display driver isn't working. This worked for me. I would look at your layout for powering your computer and peripherals.

Cheers

thirdworld
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Anonymous

2011-09-09T15:35:16+00:00

Hello, I am hoping my solution works for other people. My display driver collapsed at every pressure. Now with only one click issue is SOLVED for me. Here is the solution: Open ATI ccc (Catalyst control center), latest version. Open, Graphics -- power play -- un-click 'enable power play option'. That is it. It saved me from the ****.

WORKED, WINDOWS 7 ATI 1GB DELL XPS, it was a simple click. Thanks a lot man.

I have been dealing with the "display driver recovered" error for 2 years!!! First I had two NVIDIA GeForce GTX 260 cards pushing to 3 monitors. The errors were once a day. Then I switched to one Radeon HD 6790 card pushing to 3 monitors (2 DVIs and 1 mini-display port) and the errors were once every 5 minutes. I am not a gamer but I do watch and edit videos.

Anyway, the whole issue is very very frustrating. Plus, destroys my productivity.

I have since taken the above advice. Using Catalyst Control Centre Version 2011.0728.1756.30366 - go to Performance - AMD Overdrive - unclick enable AMD Overdrive - click apply. Reboot system.

I will let you know the results.
Was this answer helpful?

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