Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650. The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine. Downloaded the most current driver from the company's Web site. Seeemd to work for a day, but now I'm getting the same behavior. Crabby Office Lady

Same problem here but even worth. it a Brand new PC (not a laptop) running a Quadro FX 2000 PC is an ASUS cmputer Win 7 64 and computer most of the time will not recover at all simply shuts down. when working in VGA mode no problem. It must be something with the graphics card. Hate this

Microsoft introduced a feature called Timeout Detection and Recovery (TDR) since Windows Vista. Basically it is a timer that counts how many seconds the video card has stopped responding to the OS (2 seconds by default) and it assumes the video card or driver has crashed. It restarts the video subsystem in an attempt to prevent a crash. Why this happens is anyone's guess. Maybe some system files related to video get corrupted, or the video drivers are poorly written, or the video card has a hardware fault. It could also be a program that drops the frame-rate too low, like a high-end (or buggy) game. Either way it's Windows reacting to a problem. The following is a way to extend the time Windows waits before it restarts the video. It doesn't "fix" the original issue, but it should prevent most, if not all, of the TDR's from happening. It's like disabling airbags in a car because they keep randomly deploying- it's not really a fix, but at least you can drive again :) Note: If you are not familiar with editing the registry, I wouldn't recommend changing the TDR. It involves creating new keys and values, which have to be exactly the same as the instructions, even the capitalization. Click Start, Run, and type "regedit" Navigate to: HKey Local Machine\System\CurrentControlSet\Control\ Locate the "GraphicsDrivers" key, and right-click on it. Click "New" and "DWORD Value" (it will say 32-bit if you are on a Windows 64-bit) Label the new value "TdrDelay" Double click on TdrDelay, and enter the number of seconds you want Windows to wait before timing out. The default is two seconds, so start out with 6, and you can make it a few seconds longer if it doesn't fix the issue. Close the registry editor and reboot the computer. This applies to any video card, Nvidia, ATI, or other. More info here: http://www.microsoft.com/whdc/device/display/wddm_timeout.mspx (they say Vista but it also works with Windows 7 32/64) and a forum post here: http://forums.amd.com/devforum/messageview.cfm?catid=328&threadid=100142 You say to add a TdrDelay, but there is already one there. Should I just edit that one? And when I do go to edit it, it's set to 14 seconds by default, not 2.

I'm having the same problem , with my new HP probook 4520s , I'm using win7 ultimate , but i noticed this error when i installed ie9 i don't know if ie9 is the issue here

My problem occurs on both, 7 (64-bit) and XP (32-bit). Mostly happens when viewing flash videos online. I also get some blank screens when minimizing certain games, like Ragnarok Online, and then the display driver will crash at times. Running a Sapphire AMD Radeon HD 6850 Amd Phenom II 1055T on a Gigabyte GA 890GPA UD3H (890 GX Chipset)

“Display driver stopped responding and has recovered” error.

Anonymous

Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
Downloaded the most current driver from the company's Web site.
Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

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334 additional answers

Anonymous

2011-06-17T06:31:38+00:00

Same problem here but even worth.

it a Brand new PC (not a laptop) running a Quadro FX 2000

PC is an ASUS cmputer

Win 7 64

and computer most of the time will not recover at all simply shuts down.

when working in VGA mode no problem.

It must be something with the graphics card.

Hate this
Was this answer helpful?

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Anonymous

2011-06-14T22:34:40+00:00
Microsoft introduced a feature called Timeout Detection and Recovery (TDR) since Windows Vista. Basically it is a timer that counts how many seconds the video card has stopped responding to the OS (2 seconds by default) and it assumes the video card or driver has crashed. It restarts the video subsystem in an attempt to prevent a crash. Why this happens is anyone's guess. Maybe some system files related to video get corrupted, or the video drivers are poorly written, or the video card has a hardware fault. It could also be a program that drops the frame-rate too low, like a high-end (or buggy) game. Either way it's Windows reacting to a problem.

The following is a way to extend the time Windows waits before it restarts the video. It doesn't "fix" the original issue, but it should prevent most, if not all, of the TDR's from happening. It's like disabling airbags in a car because they keep randomly deploying- it's not really a fix, but at least you can drive again :)

Note: If you are not familiar with editing the registry, I wouldn't recommend changing the TDR. It involves creating new keys and values, which have to be exactly the same as the instructions, even the capitalization.

Click Start, Run, and type "regedit"

Navigate to: HKey Local Machine\System\CurrentControlSet\Control\

Locate the "GraphicsDrivers" key, and right-click on it.

Click "New" and "DWORD Value" (it will say 32-bit if you are on a Windows 64-bit)

Label the new value "TdrDelay"

Double click on TdrDelay, and enter the number of seconds you want Windows to wait before timing out. The default is two seconds, so start out with 6, and you can make it a few seconds longer if it doesn't fix the issue.

Close the registry editor and reboot the computer.

This applies to any video card, Nvidia, ATI, or other.

More info here:

http://www.microsoft.com/whdc/device/display/wddm_timeout.mspx

(they say Vista but it also works with Windows 7 32/64)

and a forum post here:

http://forums.amd.com/devforum/messageview.cfm?catid=328&threadid=100142
You say to add a TdrDelay, but there is already one there. Should I just edit that one? And when I do go to edit it, it's set to 14 seconds by default, not 2.
Was this answer helpful?

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Anonymous

2011-06-14T09:16:21+00:00

I'm having the same problem , with my new HP probook 4520s , I'm using win7 ultimate , but i noticed this error when i installed ie9 i don't know if ie9 is the issue here
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Anonymous

2011-06-13T17:42:15+00:00

My problem occurs on both, 7 (64-bit) and XP (32-bit). Mostly happens when viewing flash videos online. I also get some blank screens when minimizing certain games, like Ragnarok Online, and then the display driver will crash at times.

Running a Sapphire AMD Radeon HD 6850

Amd Phenom II 1055T

on a Gigabyte GA 890GPA UD3H (890 GX Chipset)
Was this answer helpful?

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